Director, Government Affairs & Policy, Global Operations Job Listing at Mastercard in Washington, DC (Job ID R-245587)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Government Affairs & Policy, Global Operations Overview
The Director of Global Operations for the Government and Policy (GAP) team will play a critical role in overseeing and optimizing the operational and financial aspects of our initiatives on a global scale. This role will sit on the expanded Office of Government Engagement team in Washington, DC and report directly to the Government Engagement Head and Chief of Staff of the Chief Government Affairs and Policy Officer.


Role
- Support the Chief Government Affairs Officer and Chief of Staff in integrating public policy priorities across business units, ensuring alignment with organizational goals.
- Develop and implement global standard operating procedures to ensure consistency in reporting, briefing, and operational workflows across regions.
- Oversee global budget management and resource allocation, ensuring effective prioritization and alignment with business objectives across markets.
- Define key performance indicators to measure operational effectiveness, budget utilization, and efficiency, delivering regular insights to executive leadership.
- Identify and implement continuous process improvements to enhance internal workflows, cross-team coordination, and operational efficiency.
- Oversee engagement with external vendors, service providers, and third-party partnerships, ensuring proper onboarding, contract renewal, and evaluation to ensure efficiency and support across regions.
- Support the growth and transformation of the function by leveraging technology-driven solutions and partnering with regional GAP leaders to drive enhanced cross-regional collaboration and cohesive global execution of strategic government affairs and policy initiatives.
- Oversee global financial operations and implement data-driven processes to streamline resource allocation, optimize budget planning, ensure accurate forecasting, and maximize impact across regional markets.
- Formally evaluate and report on established KPIs to drive continuous improvement of financial processes and operational performance.


All About You
- Bachelor's degree in business administration, finance, or a related field; advanced degree preferred.
- Proven record in a leadership role with a focus on operations and financial management, preferably within public policy, government affairs, or regulatory compliance in a large global organization.
- Experience managing operations on a global scale and coordinating across organizational boundaries to achieve an outcome, understanding diverse regulatory environments and cultural nuances.
- Strong communication and interpersonal skills, with the ability to effectively convey complex operational and financial concepts to diverse audiences.
- Demonstrated analytical and strategic thinking capabilities, with a focus on strategic problem-solving and decision-making.
- Familiarity with project management tools such as RACI and process flows and experience designing process improvements to enhance efficiency. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

Washington, District of Columbia: $187,000 - $300,000 USD

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