Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Intern, Customer and Product Delivery Summer Internship 2026-Australia Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
Job Description:
• Develops and maintains strong working relationships, partners with other business functions in Product and Technology to complete, deliver and customer support task
• May produce presentation materials, analytics and reports for customer or internal communications.
• Support larger team functions related to ensuring customer compliance with Mastercard standards
• Perform project management duties, creating and documenting processes, developing timelines, managing compliance cases
• Establishes working relationships with internal delivery teams, customer support teams and customer contacts
• Interface with customers, both internal and external, to effectively communicate and educate on program rules, procedures, and best practices
• Must be able to work independently in developing and mapping out solutions.
• Research basic problem requests and responds to inquiries on products and tools for internal and customers
• Analyses data from technology account management projects and reports on performance relative to success metrics
All About You:
• Analytical, investigative, and problem-solving skills
• Strategic thinker with ability to derive and translate data analytics to meet business goals
• Sound written and verbal communication skills
• Project management skills, highly organized with strong attention to detail
• Must be able to work independently in developing and mapping out solutions
• Must be able to work in a fast paced and dynamic environment, handle multiple tasks, consistently meet established deadlines, and deliver exceptional results
• Expert PC skills including proficiency in Microsoft Excel, Word, PowerPoint, and Access; programming and coding ability a plus
• Experience with Tableau, Domo, or other comparable business intelligence tools
• Class of 2027: Studying a bachelor's degree with expected graduation between June 2026 and Dec 2026
• Able to commit to internship period from 1 Dec 2025 to 30 Jan 2026. (Note: start/end dates cannot be negotiated).
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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