Lead Technical Program Manager - R&D Job Listing at Mastercard in Arlington, VA (Job ID R-246452)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead Technical Program Manager - R&D Overview
Mastercard's R&D team is driving the transformation of innovative ideas into software solutions, testing them in the market, and scaling them to meet long-term demand. We operate with a "move fast, learn fast" mindset, a relentless focus on customer excellence, and a culture rooted in collaboration and empowerment. Our solutions are instrumental in positioning Mastercard as an innovation leader.

As a member of our team, you'll apply your technical program management expertise to lead, strategize, and support the design, build, test, deploy, and scale transformational new ideas for customers, including issuers, merchants, and governments, by leveraging large data sets, and providing actionable insights.

We're seeking an innovative Lead Technical Program Manager who excels in technical leadership, contextual planning, and cross-functional execution. This individual will thrive in a fast-paced, agile environment and partner closely with various stakeholders to build impactful, scalable solutions that deliver tangible value to our customers.

Technical Program Managers (TPMs) at Mastercard are expert managers who lead global teams, owning the full product lifecycle — from planning through to end-user delivery.

Position Responsibilities:
At Mastercard R&D, you will guide the build of revolutionary products that advance how businesses all over the world seize the most value from their data. As a Lead Technical Program Manager, you will:
• Lead global teams of individual contributors across multiple simultaneous initiatives, from ideation to delivery.
• Drive program and product strategy by aligning cross-functional teams to deliver high-impact engineering work.
• Develop and articulate a clear vision aligned with broader departmental and organizational goals.
• Leverage your deep understanding of platforms, integration patterns, and enterprise assets to architect innovative solutions.
• Monitor key performance indicators (KPIs) and actively work to improve them.
Ensure tactical excellence by rigorously inspecting delivery plans and execution metrics.
• Manage shifting priorities and lead multiple initiatives in parallel.
• Foster strong internal relationships and manage escalations effectively.
• Actively mentor and develop technical talent, encouraging professional growth.
• Hold team members accountable through performance improvement strategies and regular feedback.

Ideal Candidate Qualifications:
• Extensive experience delivering technical programs with awareness of common risks and mitigation strategies.
• Experience and proficiency with cloud technologies (IaaS, PaaS, serverless technology, NoSQL databases), microservice design, near real-time, scalable fault tolerant platform design, API design, and distributed systems operations in a DevOps model.
• Experience with XP, TDD and BDD in the software development processes.
• Proven track record of data driven decision making and applying continuous improvement methodologies across teams.
• Experience in agile delivery methodologies (scrum, Kanban, etc.) and CI/CD
• Excellent communication skills across executive, peer, and team levels.

Location Requirement: This is a hybrid position based in Mastercard's Arlington, Virginia Tech Hub.

#LI-TE1 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

Arlington, Virginia: $129,000 - $215,000 USD

 Apply on company website