Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Account Management Who We AreMastercard connects and powers an inclusive, digital economy that benefits everyone, everywhere. As the leading payments services provider in the Baltic market, we are continuing to grow and drive innovation together with our customers. We are now looking for a Manager, Account Management to further strengthen our presence by building long‑term, high‑impact partnerships with key issuing clients.
Overview
In this role, you will be responsible for owning and developing the overall relationship with one or several card‑issuing customers. You will act as their trusted advisor—supporting their growth, helping them build competitive financial services offerings, and identifying opportunities where Mastercard's solutions can drive business value.
Your Responsibilities
- Partner with clients to help them build differentiated, competitive financial services offerings based on Mastercard solutions and services.
- Hold primary responsibility for managing one or more strategic customer relationships, including driving sales of new products, services, and solutions.
- Build strong, enduring relationships with key stakeholders across customer organizations—positioning yourself as a trusted advisor and partner.
- Develop and maintain a robust pipeline of solutions, products, and services; execute effectively to drive revenue growth.
- Identify and align on mutually agreed objectives based on a deep understanding of customer strategies, priorities, and organizational dynamics.
About You
- You bring a curious, growth‑oriented mindset and a desire to continuously learn and evolve.
- You have relevant experience in client relationship management—ideally within card‑based payments—and strong product and technical expertise.
- You have a proven track record in sales and marketing of products and solutions to issuers, acquirers, and/or merchants in the Baltic market.
- You demonstrate strong influencing, negotiation, and leadership skills, with the ability to drive initiatives independently.
- You excel at communicating complex topics clearly and compellingly to both internal and external audiences.
- You are comfortable challenging established ways of thinking, always constructively and diplomatically.
- You thrive in fast‑moving, international, matrixed environments and enjoy collaborating across functions. working across functional teams.
Benefits:
A modern office in Riga with a friendly local team and paid parking
Free snacks every day and drinks during happy hours
Top-tier Apple technical equipment and health insurance
Work in a global team
Possibility to travel to training workshops and company events
Gross salary in the range of EUR 45,000-55,000 per year, all depending on experience and profile.
We don't skimp on the perks
We invest in our team, making sure everyone is taken care of – from mental and physical health and wellness to ensuring a healthy work-life balance. Here's a few of our favorites:
Employee wellness programs
Learning and development programs
Equipment stipends to comfortably work from home
Hybrid work model
Generous paid time off
Hiring Requirements
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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