Description
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Mastcard SessionM Campaign Analyst Overview -The SessionM Mastercard Team is looking to hire a Campaign Manager based out of Sao Paolo to support our LAC Loyalty clients in the region. The SessionM campaigns team is the group responsible for managing our client environments and execution out of the SessionM platform. The team is responsible for the day to day management of our clients software and loyalty programs. We work in many consumer facing spaces such as retail, QSR, fuel rewards, and many more.
2. Role
• Configure, test, track, and optimize client campaigns (including but not limited to offers, behavior logic, push notification, SMS, email, and other communications) • Serve as the owner of the brand's B2C promotions and communications through the SessionM platform • High attention to detail and proven ability to manage multiple, competing priorities simultaneously • Proven ability to think strategically and execute methodically • Collaborate with internal delivery teams (creative, messaging, analytical, engineering) to execute deliverables according to project timelines • Develops day to day working relationship with internal and external stakeholders • Monitor performance of campaigns and overall program health • Identify trends in engagement and offer recommendations to satisfy program KPIs • Accountable for enablement: product demos, trainings, documentation, and delivery support • Appropriately escalate bugs, account issues and requests • Become a systems expert and participate in UAT • Offer ongoing suggestions for process improvements • Pull and review internal client reporting as necessary • Be able to manage, ideate, and execute on client's campaigns calendar To be successful in this role you will need: • A level head, able to prioritize conflicting deadlines and projects under pressure • Accountability, stand up for your work • Self-starter; be able to effectively operate in a fast-paced environment • Strong organizational skills
3. All about You/Experience
• Bachelors Degree • Experience working in a SaaS, brand, or media/agency setting • Experience working with clients • Comfortable providing strategic recommendations or navigating objections • Strong attention to detail • Proactive, forward thinking, methodical planning, Be able to weigh future effects of a decision • Excellent verbal and written communication skills • Able to collaborate alongside cross-functional partners • Loyalty provider experience is a plus, SQL experience strongly preferred
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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