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Company: Mastercard
Location: Kuala Lumpur, Federal Territory of Kuala Lum, Malaysia
Career Level: Mid-Senior Level
Industries: Banking, Insurance, Financial Services

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Network Partnership Manager East Asia Job Description Summary

Overview
• The Network Partnership manager will have direct oversight of the East Asia Mastercard cross border services (MA XBS) network, comprised of banks and NBFIs. You will be managing the existing relationships and expanding the network capabilities in line with strategic network and product objectives.

The Role:
• Oversee all MA Cross-Border Services partnership in East Asia
• Drive the expansion and the improvement of the MA Cross Border network in East Asia in line with the network and product roadmap strategy
• Build and maintain strong relationships with key stakeholders, including financial institutions, NBFI, technology partners where necessary and regulatory bodies.
• Identify and evaluate potential business opportunities for remittances, partnerships, and market trends to expand Mastercard Cross-Border Services product offerings and market reach.
• Lead negotiations and contract discussions with existing and potential partners to secure mutually beneficial agreements.
• Stay updated to industry regulations, compliance requirements and best practices to ensure the company's products and services meet all necessary standards.
• Collaborate with cross functional teams to define and refine product strategies, COGS models and partnership launch plans.
• Collaborate with internal teams, including treasury, finance, sales, marketing, product, and customer support to ensure seamless customer experiences and successful corridor growth.
• Conduct market research and competitive analysis to identify market gaps, emerging trends, and potential areas of innovation.
• Develop and deliver compelling presentations, proposals and business cases to prospects and internal stakeholders.
• Monitor and analyze key performance indicators (KPIs) to assess business performance, identify areas of improvement and implement necessary strategies.
• Provide leadership, guidance and mentorship and share knowledge to internal stakeholders in order to foster a collaborative and high-performance culture.

All About You:
• Proven ability to evolve in a complex matrix environment.
• Intimate knowledge of local East Asia payments infrastructure & industry, especially in Greater China
• Demonstrated ability to operate with complete independence and autonomy.
• Excellent communication skills to executives and peers with impact, eloquence, and authenticity.
• Experienced in international (specifically remittances) payments, foreign exchange, cash management, settlement and reconciliation processes.
• At least 8 years of partnerships experience in the payments industry.
• Proven success developing and managing payment partnerships.
• Excellent ability to communicate (read, speak and write) fluently in Chinese and English. Japanese or Korea will be an added advantage.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.




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