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Company: Mastercard
Location: Toronto, ON, Canada
Career Level: Associate
Industries: Banking, Insurance, Financial Services

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Managing Consultant, Strategy & Transformation - Cybersecurity - Advisors Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Mastercard Advisors works with a diverse global customer base across industries, from banking and payments to retail and restaurants.

In this role you will lead delivery of multiple client engagements across direct and network distribution channels, industries and types of projects, such as cybersecurity risk management, cyber crisis management, breach and attack simulations and cyber threat intelligence. You will independently structure engagements to address client problems and support sales teams. You will lead and be a key resource to others to identify creative and useful analyses to address client cyber problems, synthesize analyses into clear, sound recommendations, and share findings through impactful storylines and deliverables.

In leading the problem-solving process to drive high-value decisions, you will mentor and coach junior teammates and contribute to Mastercard's knowledge management and best practices. At Mastercard, you are expected to not only have a tremendous impact in transforming our clients, but also have a leading role in shaping the future of the cybersecurity services.

Roles and Responsibilities
• Oversight and delivery of client projects and solutions for assessing risk exposure, protecting against attacks, and orchestrating continual improvements of cybersecurity.
• Assist with sales and product management activities such as technical pre-sales support and creation of products bundles.
• Led definition and development of deliverables to solve client problems, address and communicate difficult client situations, and produce actionable recommendations.
• Create positive team environment and support collaboration across multiple teams to produce outstanding deliverables.
• Identify opportunities to leverage cybersecurity and other services capabilities, including identification of cross-sell opportunities.
• Manage and collaborate with other assigned resources on engagements to drive results, including engaging internal stakeholders from business development and client account management.
• End-to-end project management including project planning, documentation, scheduling, finances, implementation and measurement.
• Manage third-parties, internal and external stakeholders.
• Serve as a trusted client business advisor and own senior client relationships from mid-level to C-suite.
• Ensure flawless delivery of cybersecurity services projects and solutions while maintaining the highest standards of quality in our customer relationships.
• Identify, track, and mitigate risks and issues identified throughout the delivery of initiatives.
• Ensure completion of projects in an efficient and cost-effective manner in line with deadlines and required structures.
• Contribute to evolving our products supporting the Global and Regional product strategy.
• Build relationships with clients and key internal stakeholders as a cybersecurity subject matter expert and trusted engagement leader.

Basic Qualifications
• 10+ years experience with cybersecurity advisory services in a consulting organization (Senior Manager or higher level) with team management responsibility in cybersecurity projects.
• Experience with the application of information security standards and good practices such as PCI-DSS, HIPAA, ISO27001, NIST, CIS, CSA and hands-on experience in executing and managing cyber security risk & controls assessments and/or audits.
• Experience in assessing and building cybersecurity programs and solutions that balance protection and business needs.
• Demonstrated working experience with security technologies and processes such as awareness and training, cloud security, crisis and incident response management, third party risk management, threat and vulnerability management, security in disruptive technologies such AI - Artificial Intelligence, CRQ – Cyber Risk Quantification, web application firewall, identity theft protection.
• Exceptional analytical and quantitative problem-solving skills and ability to structure analyses to from cybersecurity data-driven solutions.
• Demonstrated ability to build trust-based relationships with both mid- and executive-level clients
• Ability to balance strategic thinking with detailed tactical execution skills to drive overall client impact and ability to make quick decisions in challenging, ambiguous situations.
• Industry savvy, understanding emerging cyber trends and using market opportunities.
• Experience in a matrix organization structure, managing and building relationships with internal and external stakeholders effectively.
• Meticulous with excellent coordination and project management skills to manage multiple projects and work streams effectively.
• Experience working in a fast paced, dynamic environment with a flexibility to multitask and handle multiple requests with varying degrees of priority simultaneously.
• Strong capability in data analysis, translating raw data such as cyber threat intelligence into actionable insights.
• Excellent communication and presentation skills, capable of articulate storytelling and translating complex insights into compelling narratives that resonate with clients.
• Advanced Word, Excel, and PowerPoint skills.

Preferred Qualifications
• Ability to identify new business development opportunities and experience drafting proposals and scoping new opportunities.
• Experience with payment ecosystem security and beyond: understanding of security models in traditional financial services customers e.g. Acquirers, Processors, Issuers and customers from other segments e.g. Healthcare, Technology, Manufacturing, Media, Energy & Utilities
• Experience designing and delivering large scale cyber solutions, increasing the engagement of customers.
• Desirable certifications CISM, CISA, CRISC, CISSP, CCSP, ISO27001 Lead Auditor
• MBA or master's degree with specialization in cybersecurity
• Spanish and/or Portuguese proficiency are desirable
#SecuritySolutions
#AI Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.




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