Description
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Senior Specialist, Product Management OverviewMastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
SessionM, A Mastercard Company offers a full suite of technology and services to deliver a customized end-to-end loyalty marketing solution that makes your customers happier and businesses more profitable. Our product team loves solving complex problems utilizing data and analytics, but we also obsess about customer experience.
Role
We are seeking a Senior Product Manager to join our innovative Product Team to drive the development of analytics tools and dashboards that will empower internal teams and customers. This role is critical to creating data-driven insights that will influence product strategy and improve the user experience. You will collaborate closely with Analytics, Data Science, and Data Engineering teams to leverage available data and apply it across various business functions and applications. This role requires both technical expertise and an understanding of how to drive business value from data insights.
As a Senior Product Manager, you will manage the entire product lifecycle for analytics-related features, from ideation to execution. You'll work cross-functionally with Product, UX, Engineering, and Customer Success teams, ensuring that dashboards are intuitive, impactful, and tailored to the needs of users both internally and externally.
Define the product strategy and roadmap for internal and external dashboards, KPIs, and analytics tools in collaboration with cross-functional teams.
Lead the development and implementation of data-driven features to support business and customer needs, ensuring high-quality user experiences.
Collaborate with Analytics, Data Science and Data Engineering teams to ensure effective use of data for various applications, such as personalization, loyalty program optimizations, and customer insights.
Monitor key product performance metrics and provide regular updates to senior leadership, making data-driven decisions to influence product direction.
Manage the development and launch of high-visibility analytics dashboards that provide clear, actionable insights for internal stakeholders and external clients.
Work closely with engineering to ensure efficient data integration and product functionality, while aligning technical development with business goals.
Conduct market research and competitive analysis to identify opportunities for product innovation, staying ahead of trends in the loyalty marketing industry.
Communicate complex data concepts to non-technical stakeholders in an accessible and actionable manner.
All About You
Proven experience in product management with a focus on data-driven products, dashboards, or analytics tools.
Proficiency in SQL and Python, with experience analyzing data, identifying trends, and generating insights.
Strong collaboration skills and experience working closely with Analytics, Data Science and Engineering teams.
Demonstrated ability to communicate effectively with both technical and non-technical stakeholders.
A track record of delivering high-impact analytics solutions, driving measurable business outcomes.
Ability to work autonomously, managing multiple projects and priorities in a fast-paced environment.
Business acumen and a keen interest in the loyalty industry, including platform usage, market analysis, and competitive landscape.
Nice-to-have: Experience with AWS Quicksight and/or Analytics-as-code solutions.
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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