Senior Technical Program Manager Job Listing at Mastercard in Vancouver, BC (Job ID R-250336)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Technical Program Manager Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview
Join the Operations & Technology Fraud Products team to help develop innovative capabilities for Mastercard's Decision Management Platform, the backbone for a range of solutions that detect fraud and authenticate identity. Our patented Java-based platform processes billions of transactions monthly in milliseconds, using a high-performance, multi-tiered, message-oriented architecture.

As a Senior Technical Program Manager, you will manage medium to large-scale fraud-related technology initiatives of moderate to high complexity. You will be responsible for coordinating Agile delivery teams and ensuring alignment across engineering, product, and business stakeholders, delivering impactful software solutions with quality and speed.

• Do you want to help build platforms that detect and prevent payment fraud in real time?
• Have you worked on scalable systems or decision engines?
• Can you navigate both technical and business domains with ease?

Role
• Plan, coordinate, and oversee delivery of medium-to-large software programs across multiple agile teams.
• Drive execution through the SAFe Agile framework, ensuring consistent sprint delivery and quality outcomes.
• Translate business needs into well-defined program plans, timelines, and milestones.
• Collaborate with cross-functional teams to ensure alignment, transparency, and progress toward shared goals.
• Serve as a key point of contact for program status, risk management, and issue resolution.
• Ensure timely, clear, and accurate communication with stakeholders at multiple levels.
• Identify and manage project risks and dependencies, escalating as appropriate.
• Support prioritization and execution of cross-functional enhancements and initiatives.
• Guide program execution while contributing to continuous improvement of delivery practices.
• Provide implementation support and coordination for new fraud solutions.
• Ensure compliance with audit, risk, and PCI requirements.

All About You
• Proven ability to operate with autonomy and accountability in a fast-paced environment.
• Strong background in Agile methodologies such as Scrum, SAFe, or Kanban.
• Skilled in breaking down complex problems and managing detailed delivery plans.
• Strong collaboration skills, especially in matrixed and cross-functional settings.
• Ability to dive deep into technical systems to understand dependencies and implications.
• Data-driven mindset with experience using metrics and KPIs to guide delivery decisions.
• Clear communicator with the ability to tailor messaging for executives, peers, and engineers.
• Experience managing software delivery lifecycles, preferably in high-availability or large-scale environments.
• Bachelor's degree in Computer Science, Engineering, or related field.
• Strong organizational and problem-solving skills; able to manage multiple priorities.
• Effective meeting facilitator, communicator, and negotiator.
• Experience in payments or financial services is a plus.

#AI3 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Pay Ranges

Vancouver, Canada: $89,000 - $142,000 CAD

 Apply on company website