Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Specialist, Product management, Payment Services (Europe) Overview:Mastercard Payment Gateway Services is a leading supplier of on-line payment and fraud screening services. As part of Mastercard, we are an innovative and ambitious market leader intent on growing our global presence. This position reports to the Director, Market Product Management, Gateway Solutions. The Market Product Management team delivers on the gateway strategy in Europe, through cross-functional collaboration across the product, Mastercard's European regional account teams, and customers.
This role sits at an intersection of customer, market, product innovation and customer support, and provides incredible opportunity for learning, organisation visibility and career growth.
Every day, you will be solving real world challenges in a fast-moving and highly competitive area, and utilising your product and project management skills to deliver the best in class solutions for the market.
This is a very exciting role with lots of exposure to large organisational projects, and wider Mastercard within a strongly fin-tech oriented environment. No single day is the same, so if you want an expansive role with challenge, flexibility and opportunity to learn, apply now!
Role:
• Support product enablement strategy and roadmap, and customer requirements documentation to enable key customer projects
• Monitor and assist key customer projects in defining projects scope and supporting delivery teams and customers for removing any blockages
• Support Europe Gateway's performance review and reporting process
• Provide analytical support for the development of value propositions for capabilities and/ or customer segments within the region
• Maintain library of standard artifacts to support the products and customers in region
• Regularly interact with global product and technical teams to develop and maintain an expert level understanding of the products
• Develop a deep understanding of customer needs, work closely with Product SMEs to define solutions to solve
• You're a creative product thinker who likes working with engineers and designers.
All About You:
• Experience in supporting strategy, complex projects and product development initiatives
• Payments industry knowledge and experience, particularly Credit card payments with the focus on e-commerce
• High attention to detail, adaptable, executes with a sense of urgency and good planning and organizational skills
• Excellent analytical and problem-solving skills with an ability to identify key issues, structure analysis and provide recommendations
• Strong verbal and written communication skills
• Focused on continuous improvement both personally and commercially
• Proficient in MS Office Applications, Internet & Email
• You're able to work and learn quickly in a fast paced, fun and dynamic environment
• You have a proven ability working in a cross-functional team, highly collaborative
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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