Description
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Vice President, Account Management LAC Mastercard is a technology company in the global payments business, we operate the world's fastest payments processing network, connecting consumer, financial institutions, merchants, governments, and businesses in more than 210 countries and territoriesOverview:
• Develops sales strategies for LAC customer accounts aligned with geographic strategies, driving market share, volume, and revenue growth.
• Manages existing customer relationships, identifies opportunities, and addresses customer needs.
• Partners with customers to deliver customized solutions and consulting support.
• Manages pipeline at the account level.
Responsibilities:
• Sets objectives and leads efforts to achieve sales and net revenue targets in Latin America.
• Provides strategic direction, messaging, and proposals for customers.
• Engages with C-level executives and manages key customer relationships across senior and middle management levels.
• Analyzes existing customer business to identify revenue opportunities.
• Manages stakeholders across various geographies.
• Offers consultative analysis, industry insights, and thought leadership.
• Represents customer perspectives to internal stakeholders.
• Oversees sales plan implementation, including business development, technology, marketing, and product management.
• Negotiates customer agreements with global resource linkage.
• Supervises and coaches teams, influencing organizational structure.
• Identifies, coaches, and develops top talent.
Experiences:
• Extensive experience in developing and executing sales strategies for complex/global accounts.
• Proven track record in achieving profitability for key customer accounts.
• Experience in leading and coaching account management teams.
• Successful integration of new solutions into existing customer accounts.
• Proficiency in negotiating and closing complex deals.
• Self-driven with experience in ambiguous and high-pressure environments.
• Background in Digital, Technology, and Solution selling preferred.
• Fluent in English and Spanish.
• Willingness to travel approximately 40%.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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