Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Vice President, Product Management, Transfer Solutions APAC OverviewMastercard Move is Mastercard's portfolio of money movement capabilities powering a variety of payment experiences including person-to-person, business-to-consumer, and business-to-business disbursements. Mastercard Move enables money to move quickly and safely, both domestically and internationally, reaching more than 10 billion endpoints and more than 95% of the world's banked population.
Within the Mastercard Move portfolio of products, Cross-border Services enables international low-value transfers directly to accounts, wallets, and cash end points. We are seeking an individual to lead a team of product managers that oversee all product management activities for Mastercard Transfer Solutions in Asia Pacific. This individual will own the product and commercialization functions and support the sales team to streamline and scale the product.
The VP, Product Management will be responsible for partnering with key support functions (e.g. global, legal, finance, sales, account management) to deliver innovative products and functionality for the Asia Pacific market, devise and execute on a cohesive commercialization and sales strategy, and meet all key P&L objectives. The individual will lead a team of product managers to help scale one of Mastercard's fastest growing product sets in the region.
Responsibilities
• Lead the AP regional Transfer Solutions Product team and be a subject matter expert on both the XB payments landscape and Mastercard's suite of products
• Collaborate with Global Network and Product organizations to ensure that product performance, enhancements and initiatives drive increased client success and growth
• Engage with key clients to optimize and continuously improve how they engage with the XBS product. Work to remove any barriers preventing further growth and sales.
• Drive alignment between Customer, Mastercard Account Management, AP Regional Sales, Global Product, Global Treasury and Global Network organizations
• Lead successful onboarding, testing and ramping of volume for new Customers along with Existing Customers for new receiving corridors
• Serve as an escalation point for Product performance Issue resolution. Work with customer support and customer operations to resolve issues for clients
• Review data analysis for optimization and growth opportunities across key client base
• Partner with finance to maintain accurate and detailed performance reporting and projections
Experience
• Strong domain expertise in cross border payments
• Senior experience within a cross border payments fin-tech or a leading transaction bank
• Experience leading high performing product management teams
• Proven team leader with ability to work in a fast-paced environment
• Strong verbal and written communication skills
• Financial performance acumen (ability to create and understand business performance models)
• Strong customer engagement skills
• Experienced public speaker
• Mandarin proficiency preferred
• Bachelor's degree required, Advanced degree preferred
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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