Chief of Staff Job Listing at Matrix Medical Network in United States of America (Job ID 27862)

Description

Overview

Chief of Staff

Overview section

About Us: 

Matrix Medical Network is a leading clinical services organization that supports the needs of diverse and vulnerable populations, working with millions of individuals across the country to assess and help them manage their health risks through our large network of clinicians. We support Medicare Advantage, Managed Medicaid and Commercial plans; serving populations of all ages, from seniors to other high-risk individuals.

Matrix colleagues understand the important role every department plays in helping the members and customers we serve have the best experience possible across all touchpoints. Join our team and help create innovative strategies and solutions to make quality healthcare more accessible!

Matrix Medical Network is proud to be a Diversity, Equity, Inclusion and Accountability Employer

Why Work at Matrix? 

• The opportunity to work with one of the fastest growing companies in healthcare whose vision is to provide unparalleled quality and value to providers and members.
• A chance to work with great people on exciting projects.
• Our opportunities allow you to leverage your expertise and compassion, making a direct impact to the health and well-being of members.
• Competitive Compensation: Be rewarded for your effort and passion while making a difference in the community.

About the role:

Type: Full Time Salaried

Compensation: $245,000 (Target Salary)

Location: Fully Remote, must be in the United States

Hours: Full Time Days  

Benefits Offered to include: Medical, Dental, Vision, paid time off, paid holidays, 401K with company matching, voluntary life insurance, short term disability, long term disability, employee assistance program, health savings account, flexible spending accounts, additional voluntary benefits available. 

What to Expect:

The Chief of Staff (CoS) serves as a strategic advisor, trusted partner, and operational extension of the CEO and Executive Committee, playing a vital role in ensuring clarity and alignment, and accelerating execution across the organization. This role operates at the center of leadership operations—driving cross-functional initiatives, optimizing executive workflows, and ensuring the Company effectively advances its strategic priorities.

In a fast-paced, mission-driven healthcare technology environment, the CoS acts as both strategist and integrator—counseling senior leaders, managing high-impact projects, leading executive communications, and stewarding Board engagement. You will partner closely with Product, Clinical, Operations, Finance, and People teams to scale culture, systems, and decision-making at pace with Company growth.

Responsibilities:

Executive Operations & Leadership Coordination

• Lead and facilitate the operating cadence of executive leadership (e.g., executive team meetings, strategy offsites, leadership reviews).
• Define and implement SOPs that drive prioritization, execution, and alignment on CEO- and enterprise-level initiatives.
• Manage the CEO's strategic priorities, synthesizing key decisions and translating them into clear actions.
• Act as a trusted proxy for the CEO in meetings and communications when appropriate.

Board Meeting Ownership

• Collaborate with the CEO and Executive Committee to craft Board meeting themes, strategic narrative, and agendas.
• Lead creative planning, storyboarding, and development of Board decks, ensuring clear, compelling, and aligned messaging.
• Synthesize strategic, financial, and operational content into board-ready materials; drive consistency and quality across presentations.
• Coach executive presenters and manage the full timeline of Board material development, review, and delivery.

Strategic Planning & Project Leadership

• Operationalize the Company's most important strategic initiatives—often cross-functional and time-sensitive in nature, and at times confidential.
• Lead or support initiatives such as product launches, operational improvements, partnership evaluations, and change management.
• Draft strategic memos, business cases, investor communications, and CEO updates.

Organizational Development & Internal Alignment

• Collaborate with People & HR to identify organizational gaps, scale systems, and support hiring and cultural initiatives.
• Foster cross-functional alignment and resolve organizational friction through relationship building and structural clarity.
• Partner with Strategic Communications and executive leadership to deliver clear, authentic communications across the company.

Stakeholder & Decision Support

• Provide research, insight, and analysis to inform executive decisions; proactively identify risks and opportunities.
• Cultivate internal and external relationships critical to advancing strategic goals, including vendors, partners, and investors.

Must Haves:

Qualifications & Experience

• 7–10 years of progressive experience in management consulting, strategy, operations, healthcare tech, or high-growth environments.
• Demonstrated success managing high-impact initiatives, communications, or organizational change at the executive level.
• Strong background in healthcare, including understanding of payer/provider systems, EHRs, digital health, or compliance landscapes.
• Bachelor's degree required; MBA, MPH, MHA, or related advanced degree strongly preferred.
• Exceptional verbal and written communication skills, including experience crafting Board- or investor-level presentations.
• High emotional intelligence, discretion, and comfort with managing sensitive, confidential topics.

Competencies & Skills:

• Strong ability to execute work with a diversity, equity, and inclusion lens.
• Significant executive support experience, including supporting C-level executives.
• Expert proficiency with Microsoft Office and desktop publishing software; ability to design and edit graphic presentations and materials.
• Exceptional communication skills both verbal and written
• Exceptional organizational skills and impeccable attention to detail.
• High degree of professionalism in dealing with diverse groups of people, including Board members, senior executives, and staff
• Make appropriate, informed decisions regarding priorities and available time.
• Ability to complete a high volume of tasks and projects with little or no guidance.
• Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround.
• Able to maintain a high level of integrity and discretion in handling confidential information.
• Excellent judgment is essential.
• Ability to switch gears at a moment's notice.
• Ability to dynamically prioritize and troubleshoot conflicts; anticipates challenges and proactively addresses them
• Comfortable handling multiple items and competing priorities
• Ability to complete a high volume of work and with limited direction & oversight
• Strong interpersonal skills with the ability to build relationships with internal and external stakeholders
• Ability to work well across multiple teams and diverse communities
• Ability to navigate complex situations and organizations; identify and execute on resolutions

Key Competencies

• Strategic Thinking & Business Acumen
• Executive Presence & Sound Judgment
• Organizational Design & Operational Rigor
• Project & Change Management
• Influence Without Authority
• Communication & Presentation Mastery
• Bias for Action & Accountability

Attributes for Success

• Strategic yet hands-on: Comfortable toggling between vision and execution.
• Clarity-seeker: Able to distill complexity into focus and action.
• Emotionally intelligent: Builds trust and communicates with authenticity.
• Mission-driven: Deep care for transforming healthcare and improving lives.
• High integrity: Trusted with confidential matters; leads with humility and discretion.
• Change-ready: Thrives in ambiguity, adapts with resilience and resourcefulness.

Working Conditions

• Fast-paced, dynamic environment with evolving priorities and executive visibility.
• Remote-first with as-needed travel to support executive presence.

Our Culture:

• We have a clear vision of where we are going, and we are guided by core values that embody our organization and our culture.
• We emphasize innovation and growth, and you will be given the opportunities and tools to develop personally and professionally.
• We encourage and celebrate collaboration.
• We have a deep commitment to positively impact the communities in which we work and to make a difference in the lives of who we serve.

Matrix Medical Network is an Equal Employment Opportunity Employer. It is the policy of Matrix to provide equal employment opportunities without regard to race, color, religion, sex, gender identity or expression, pregnancy, age, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. It is also the policy of Matrix that qualified individuals with disabilities receive equal opportunity in regard to job application procedures, hiring, and all aspects of the employment process. Matrix is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Matrix to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.  If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MatrixHR@matrixhealth.net.

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