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Company: Medical Mutual
Location: Brooklyn, OH
Career Level: Entry Level
Industries: Banking, Insurance, Financial Services

Description

Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.6 million Ohioans through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.   

Medical Mutual' s status as a mutual company means we are owned by our policyholders, not stockholders, so we don't answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us and help our members achieve their best possible health and quality of life.  

Agilist I

Assists teams, Product Owners, Scrum Masters, Service Delivery Managers, Service Request Managers, and the organization to drive value focused delivery of products through facilitation, impediment removal and coaching. Agilists teach and promote agile mindset/skill set and may use a variety of agile Frameworks (i.e., Scrum, Kanban, & Hybrid) to coach/mentor the team towards agile maturity and business outcomes.

Agilist II

A servant leader and coach who assists teams, Product Owners, Scrum Masters, Service Delivery Managers, Service Request Managers, and the organization to drive value focused delivery of products through facilitation, impediment removal and coaching. Agilists teach and promote agile mindset/skill set and may use a variety of agile Frameworks (i.e., Scrum, Kanban, & Hybrid) to coach/mentor the team towards agile maturity and business outcomes. The Agilist II provides advanced expertise in guiding both Scrum and Kanban Agile teams.  Helps teams reach higher level of maturity.  Promotes appropriate use of Jira ALM tooling and has advanced configuration and scripting skills. 

Agilist III

A servant leader and coach who assists teams, Product Owners, Scrum Masters, Service Delivery Managers, Service Request Managers, and the organization to drive value focused delivery of products through facilitation, impediment removal and coaching. Agilists teach and promote agile mindset/skill set and may use a variety of agile Frameworks (i.e., Scrum, Kanban, & Hybrid) to coach/mentor the team towards agile maturity and business outcomes. The Agilist III interacts at the enterprise level, across multiple teams and departments.  Acts in a consulting capacity at both the organizational and team levels.  Facilitates program level processes and execution.  Maintains position of subject matter expertise, with the ability to assess new developments in the agile community and integrate promising new techniques into MMO process.

Responsibilities 

Agilist I

  • Mentors Scrum Master/Product Owner/ Service Delivery Manager/Service Request Manager
  • Facilitate team ceremonies such as retrospectives and project post-mortems
  • Encourages and facilitates the development of the team as well as each individual person on the team
  • Collaborates to build interactive trainings and training programs to support budding agilists and experts alike
  • Coaches teams to remove roadblocks and impediments to change and delivery
  • Assess the Agile health and fluency of teams and coaches to higher effectiveness, at a pace that is sustainable
  • Facilitate and deliver workshops on Agile practices, frameworks, and methodologies from already prepared curriculum. Collaborates with communities of practice/guilds
  • Assesses team health metrics and generates Jira Dashboards and other custom reporting

Agilist II

  • Guide teams to stay on track with agile techniques, fine-tuning their approach to ensure that overall strategy is being met
  • Drives cultural change by championing an agile mindset and the use of metrics and other objective measures by teams with the ability to link team health metrics to appropriate techniques for continuous improvement
  • Communicates agile principles, practices, and overall maturity model across the organization
  • Creates curriculum for training on agile techniques
  • Manages risks, escalates impediments, confirms value delivery, and assists in driving continuous improvement
  • Collaborates with project teams to analyze current systems and processes and design a strategy for adopting agile best practices
  • Assesses and makes recommendations of areas of improvement at the team level to create sustainable pace and process that enables iterative delivery
  • Helps assess the Agile health and fluency of the organization and coach to higher effectiveness, at a pace that is sustainable. Programs Groovy custom field scripts, listeners, and behaviors. Navigates the Jira database structure and apply in Transact-SQL

Agilist III

  • Collaborates with the Project Management Office. Assists in the coordination of team and department roadmaps based on organizational demand/capacity constraints.
  • Creates an environment that facilitates positive team health as well as provide guidance and management to all workers to ensure goals are met. Helps assess the Agile health and fluency of the organization and coach to higher effectiveness, at a pace that is sustainable
  • Use professional coaching, mentoring, facilitation, and training to support leaders on their personal development journeys to ensure adoption of best practices from the top down
  • Facilitate cross team, cross-department initiatives and manage complex dependencies. Helps the organization identify impediments and discover ways to remove dependencies
  • Develops emerging practices that best optimize the company's IT management system and help the portfolio stay connected to enterprise strategy
  • Implements practices for visions, roadmaps, OKRs and work hierarchy across the enterprise that connects portfolio, planning and execution
  • Guides transformational change on our journey to product


Qualifications

Qualifications

Agilist I

Education and Experience

  • Bachelors degree in Computer Science, business or related field or equivalent experience  
  • Experience with administering Jira configurations, including Jira Misc Workflow Extension      
  • 3 or more years' experience collaborating, facilitating, leading and coaching Agile teams in large strategic initiatives.
  • 3 or more years of Influential Leadership
  • 3 years experience working with business applications and customer-oriented systems
  • 3 years experience functioning in an Enterprise Agile Role
  • 3 years of IT and business/health insurance industry experience.

Professional Certification(s)

  • Certification in Agile frameworks and Agilist skills such as CSP-SM, PSM I, CSP-PO, PSPO, TKP

Technical Skills and Knowledge:

  • Solid understanding of multiple applications development methodologies and best practices
  • Solid understanding of delivering and supporting technical solutions in various infrastructure domains
  • Solid understanding/demonstration utilizing Application Lifecycle Management tools
  • Experience in implementing and maintaining key performance measures related to program, project, and/or portfolio management, including benefit realization.

Agilist II

Education and Experience

  • Bachelors degree in Computer Science, business or related field or equivalent experience
  • Experience leading Kanban teams through STATIK workshops           
  • 5 or more years' experience collaborating, facilitating, leading and coaching Agile teams in large strategic initiatives.
  • 5 or more years of Influential Leadership
  • 5 years' experience working with business applications and customer-oriented systems
  • 5  years' experience functioning in an Enterprise Agile Role
  • 5 years of IT and business/health insurance industry experience. 

Professional Certification(s)

  • Certification in Agile frameworks and Agilist skills such as CSP-SM, PSM I, CSP-PO, PSPO, TKP

Technical Skills and Knowledge:

  • Solid understanding of multiple applications development methodologies and best practices
  • Solid understanding of delivering and supporting technical solutions in various infrastructure domains
  • Solid understanding/demonstration utilizing Application Lifecycle Management tools
  • Experience in implementing and maintaining key performance measures related to program, project, and/or portfolio management, including benefit realization.
  • Advanced Jira skills, including application of advanced roadmaps
  • Advanced knowledge of both Scrum and Kanban frameworks

Agilist III

Education and Experience

  • Bachelor's degree in computer science, business or related field or equivalent experience              
  • 7 or more years' experience collaborating, facilitating, leading, and coaching Agile teams in large strategic initiatives.
  • 7 or more years of Influential Leadership
  • 7 years' experience working with business applications and customer-oriented systems
  • 7 years' experience functioning in an Enterprise Agile Role
  • 7 years of IT and business/health insurance industry experience.

Professional Certification(s)

  • Certification in Agile frameworks and Agilist skills such as CSP-SM, PSM I, CSP-PO, PSPO, TKP

Technical Skills and Knowledge:

  • Expert understanding of multiple applications development methodologies and best practices
  • Expert understanding of delivering and supporting technical solutions in various infrastructure domains
  • Expert understanding/demonstration utilizing Application Lifecycle Management tools
  • Expert understanding in implementing and maintaining key performance measures related to program, project, and/or portfolio management, including benefit realization.

Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:

A Great Place to Work

  • We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse, and headset.
  • Whether you are working remotely or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.
  • On-site cafeteria, serving hot breakfast and lunch, at our Brooklyn, OH location. Convenience stores at many locations.
  • Discounts at many places in and around town, just for being a Medical Mutual team member.
  • The opportunity to earn cash rewards for shopping with our customers.
  • Business casual attire, including jeans. 

Excellent Benefits

  •  Employee bonus program
  • 401(k) with company match up to 4% and an additional company contribution.
  • Health Savings Account with a company matching contribution.
  • Excellent medical, dental, vision, life, and disability insurance — insurance is what we do best, and we make affordable coverage for our team a priority.
  • Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.
  • Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
  • After one year of service, parental leave for eligible employees who become parents through maternity, paternity, or adoption.

 

An Investment in You

  • Career development programs and classes.
  • Mentoring and coaching to help you advance in your career.
  • Tuition reimbursement up to $5,250 per year, the IRS maximum.
  • Diverse, inclusive, and welcoming culture with Business Resource Groups.

 

About Medical Mutual

Medical Mutual's status as a mutual company means we are owned by our policyholders, not stockholders, so we do not answer Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us. 

There is a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans. Our plans provide peace of mind to more than 1.5 million Ohioans.

We are not just one of the largest health insurance companies based in Ohio, we are also the longest running. Founded in 1934, we aree proud of our rich history with the communities where we live and work. 

At Medical Mutual and its family of companies we celebrate differences and are mutually invested in our employees and our community. We are proud to be an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, or disability status.

We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.


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