Scheduler Job Listing at MedStar Health in Baltimore, MD (Job ID 100087)

Description

About the Job

General Summary of Position

MedStar Health has a full-time day shift opportunity for a radiology scheduler in the Imaging Services department at MedStar Good Samaritan Hospital. The ideal candidate will have radiology or healthcare scheduling experience and will have excellent customer service and organizational skills.

Primary Duties and Responsibilities

• Answers and screens telephone calls transfers calls provides information greets patients answers inquiries receives and relays appropriate communications concerning patients and personnel takes information for test sign-outs and may read test reports to physicians and/or their secretaries.
• Coordinates schedules for all disciplines to give patient consecutive appointments when necessary. Actively negotiates with physicians patients hospital staff and resources to accomplish scheduling conflict resolution and client satisfaction.
• Ensures the validity and efficiency of the schedule by careful checking of times procedures physicians and old charts before the schedule is duplicated and distributed. Communicates thoroughly with appropriate staff to inform them of the daily schedules and notifies them of any changes as they occur.
• Obtains accurate information from patient family physician or other health care provider while being courteous and maintaining confidentiality. Makes independent decisions using sound judgment to meet patients their families' and physicians' needs.

Minimal Qualifications
Education

• High School Diploma or GED required
• Knowledge of medical terminology required

Experience

• 6 months clerical and scheduling experience required

Knowledge Skills and Abilities

• Typing and computer skills.
• Verbal and written communication skills.