Description
Oversees design, implementation, and maintenance of administrative, financial, or clinical applications. Directs requirements definition, process and use documentation, product testing, product troubleshooting, product upgrades, and report development. Coaches customers and IS management on product use and direction. Assists in managing vendor relationships.
Education
- Bachelor's degree in Computer Science or an equivalent combination of education and technical experience required
- 5-7 years 6 years technical experience preferably in a healthcare or business environment required and
- Experience in systems analysis/programming, customer service, vendor information, information systems, and project management required and
- Experience that includes exposure to networking and hardware preferred
- Clinical analysts perform all continuing education and other activities to maintain professional licensure required
- Strong analytical ability to solve complex technical problems.
- Competent in microcomputing including desktop applications, project management, and communication and emulation applications.
- Strong interpersonal communication skills to effectively interface with internal/external customers.
- Understanding of information systems and their impact on customers.
- Must be willing to carry a pager/cell phone and be available for 24 x 7 on-call support to include weekdays, evenings, weekends, and holidays. Frequency of rotation will vary depending on need/size of department.
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