Description
General Summary of Position
Under general supervision of the Senior Director, High Reliability and Patient Safety, plays a lead role in developing, operating, and improving the efficiency of the components of the MedStar Safety Program, while developing close working relationships with AVP Quality, VP Quality and Safety, VP Risk Management, System CNO and System EVP for Clinical Affairs, to understand and support their needs. Uses best practice models to evaluate, re-design, or design and implement components of the Safety Program. Once implemented, identifies and secures necessary resources to ensure ongoing efficient and effective operation of these components, soliciting feedback from engaged parties both at the local and system level. Identifies metrics and processes to ensure that key parameters of the Safety Program are measured, monitored and continuously improved. These responsibilities require close alignment and a strong working relationship with the clinical safety, risk management, and quality leadership in each of the MedStar hospitals and non-acute care facilities. It is also essential that this Manager develop strong working relationships with key stakeholders at the MedStar National Center for Human Factors in Healthcare (NCHFH), the MedStar system level and local Risk Management groups, and the MedStar Health Research Institute (MHRI). Collaborates with subject matter and process experts, while working under the direction and support of the Senior Director, High Reliability and Patient Safety.
Primary Duties and Responsibilities
Minimum Qualifications
Education
- Master's degree in related field required or
- experience in lieu of master's degree. required and
- Bachelor's degree in Nursing. required
Experience
- Related experience to include: working knowledge of various safety program operations, processes, and policies; demonstrated understanding of performance improvement mechanisms and data experience working effectively with patient safety officers, risk managment teams, other leaders and front line staff. Experience in working within a team environment as member, facilitator, and process manager. Proven record of managing projects to successful completion. experience with electronic health records, occurrence reporting systems and other data systems. Data policy, or records management exprience helpfel required
Licenses and Certifications
- RN - Registered Nurse - State Licensure and/or Compact State Licensure RN License required
Knowledge, Skills, and Abilities
- Strong communication, organizational, and planning skills.
- Must have computer skills in Word, Excel, and PowerPoint.
- Facilitation of sizeable groups of leaders regarding consensus development and best practices.
- Documentation skills including collaboration on report metrics, strong skills in relationship management in both leadership and staff environments.
- Clinical content management review skills.
Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:
- Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
- Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
- Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
- More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.
MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.
Apply on company website
Find Connections via Linkedin
