Description
We're a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”
Overview:
This is a HYBRID position requiring onsite presence in Oklahoma City, Ada and Ardmore, OK.
The Human Resources Partner is a strategic, business-minded HR professional dedicated to building strong partnerships and enhancing the caregiver experience within the Ministry. This role will play a pivotal part in driving caregiver engagement, supporting leadership, and fostering a positive work environment, all while advancing the Ministry's mission and vision. By leveraging a blend of onsite and remote capabilities, this hybrid role provides a personalized, dedicated presence that builds strong relationships with caregivers and ensures seamless, high-quality HR service delivery across the Ministry.
- Provides expert Human Resources guidance and support to all caregivers, ensuring alignment with business objectives, enhancing organizational performance, and fostering a positive workplace culture.
- Provides on-site expert guidance on employee relations issues, fostering a positive work environment and helping leaders resolve conflicts as early as possible.
- Conducts consistent Caregiver Connection Check-ins (HR Rounds), engaging caregivers in personal connections, creating strong personal relationships, fostering trust, and observing daily operations to identify and address concerns proactively.
- Partners with leadership to understand business strategies and objectives, aligning HR initiatives to support Ministry success.
- Provides day-to-day caregiver relations support, including managing conflict resolution, caregiver and leadership grievances, and disciplinary matters.
- Assists in the implementation of performance management processes and provide coaching to leadership.
- Conducts investigations into caregiver complaints and resolve issues effectively while maintaining a fair and compliant process.
- Promotes open communication, providing guidance on resolving interpersonal conflicts and improving team dynamics.
- Acts as a strategic advisor to ensure HR practices support key business goals such as growth, innovation, and operational efficiency.
- Supports leadership in maintaining an open-door culture and improving communication across all levels of the organization.
- Supports business transformation efforts, helping manage change and ensuring smooth transitions during periods of organizational change (e.g., restructuring, mergers, new processes).
- Assists and monitors HR reporting and tracking key HR performance indicators to align with business goals, providing insights to leadership to improve decision-making, including retention and turnover.
- Assists with facilitating caregiver training programs, workshops, and development initiatives as needed, such as New Leader Orientation, benefits, Workday workshops, etc.
- Other duties as assigned.
Qualifications:
- Experience: Two (2) years of experience in Human Resources
- Required Education: Bachelor's degree in Healthcare, Business, or a related field
- Preferred Education: Bachelor's degree in Human Resources, Business Administration, or a related field
- Preferred Experience: Four (4) years of experience in HR, with a focus on employee relations, performance management, and talent development.
Preferred Certifications: Professional HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR)
- Other:
- Exceptional communication, interpersonal, and conflict resolution skills.
- Knowledge of HR software and tools (e.g., Workday, Microsoft Teams).
- Strong problem-solving and critical-thinking abilities, with an aptitude for resolving issues efficiently.
- High degree of professionalism, confidentiality, and integrity.
- Ability to work independently, manage multiple priorities, and work in a fast-paced environment.
- Ability to analyze data and metrics.
- Approachable, empathetic, and solution focused.
- Proactive with a strong sense of ownership and accountability.
- Collaborative and team-oriented, with a positive attitude and the ability to work well under pressure.
- Strong organizational skills and attention to detail.
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!
We're bringing to life a healing ministry through compassionate care.
At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care – that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
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