Description
The Office Supervisor will be responsible for supervising both MA's and PSR's; ensuring adequate coverage at all times, participating in annual performance reviews with the Practice Manager, training new co-workers in addition to on-going training for existing co-workers, assist with the development of appropriate policies and procedures as well as performing all front desk and MA duties such as registration, answering/triaging of phone calls, appointment scheduling, form completion, precertification, and rooming of patients. Functions as the EPIC Superuser for front desk and MA duties. Works in conjunction with office coder/biller and Practice Manager to complete all practice work queues; charge review, follow up, credit, registration and billing errors, and VBO to clinic communication WQs. Benefits:
- Regular performance incentives
- Tuition Reimbursement up to $2,000 for continuing education.
- Health/Dental/Vision available after day one.
- Annual contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA.
- Paid parental leave for new parents.
- 401k with employer match.
- Paid PTO for volunteering.
- Competitive salary.
- Future career growth!
Qualifications:
- Education: High school diploma or equivalent required with coursework in clerical skills.
- Experience: Minimum five years health care experience.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care – that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
Find us at:
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Front Desk, Front Office, Clerical, Patient Service, Patient Representative, Administrative, Receptionist, Clinic Receptionist, Customer Service, Admitting, Patient Service Representative, Patient Access Representative, Teller, No experience, medical office, health care, healthcare, administrative assist
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