Description
RESPONSIBILITIES
- Greets patients, family members, and other visitors in a professional and welcoming manner
- Maintains efficient flow throughout the registration process
- Answers the telephone, directs calls appropriately, takes accurate messages, and promptly delivers messages to the appropriate individuals
- Updates the Patient Care Team via Electronic Health Records (EHR)
- Collects payments and provides patient receipts; Posts self-pay charges; accurately reconciles daily billing slips to the daily schedule
- Scans insurance cards, processes insurance verifications
- Updates patient records, including demographics, insurance coverage, HIPAA documents, and financial waivers
- Schedules appointments in accordance with departmental guidelines
- Communicates promptly and clearly all problems, concerns, and issues to the Office Supervisor or Office Manager
- Is consistently professional in appearance and demeanor; displays an upbeat, cheerful attitude including maintaining composure in stressful situations, reliability, and integrity
- Performs other related duties as assigned
REQUIREMENTS
- Possesses good verbal and written skills
- Demonstrates excellent organizational skills and is detailed-oriented Is able to efficiently
- prioritize tasks and to multi-task, when necessary
- prioritize tasks and to multi-task, when necessary
- Excellent time management; attention to details; precision and accuracy in written reports and records
- Bilingual/Fluent English, Spanish, Portuguese, or Creole
QUALIFCATIONS
- High school diploma or GED
- Minimum of three years front desk experience in the medical field, preferred
Job Type: Full-time
Salary: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Medical office
- Private practice
- Telehealth
Schedule:
- 8 hour shift
- Monday to Friday
- Morning shift
- Weekends as needed
Work Location: In person
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