Telephone Operator/Receptionist Job Listing at NJM Insurance Group in Hammonton, NJ (Job ID R2005879)

Description

Here at NJM, we are seeking a Telephone Operator/Receptionist in our Hammonton office. This opportunity is hybrid and does require you to work in the office and at home. Hybrid Schedule: 3 days in the office, 2 days at home (Saturday is remote day).

Schedule:

• Tuesday to Friday (9:15AM -5:30PM) and every Saturday (8:30AM-4:45PM)

• 1 mandatory Monday per month (8:30AM- 4:45PM)

Salary: $33,811 - $39,242(Salary is commensurate with experience and credentials)

Job Responsibilities

• Answer and direct incoming calls promptly and professionally

• Greet walk-in lobby customers in a timely and professional manner.

• Perform general receptionist duties.    

• Demonstrate the knowledge and ability to ask pertinent questions which will allow calls to be directed to the appropriate party.

• Proficiently utilize training and computer resources to answer questions from internal and external customers.

• As business needs allow, learn, and perform additional administrative tasks which support the Call Center

Job Requirements

• Excellent customer service and communication skills

• General computer knowledge

• Prior switchboard and/or receptionist experience preferred.

• Ability to multi-task

• High School diploma or GED

Benefits Offered:

• Medical Insurance (Blue Cross Blue Shield)

• Dental Insurance (Delta Dental)

• Vision (Delta Vision/ VSP)

• Flexible Spending Account

• Discounts on NJM auto insurance

• Tuition reimbursement

• Life insurance

• Plus, additional company discounts for items like travel, service, car rental and more!

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.