Field Manager (Victoria, Vancouver Island - Afterhours) Job Listing at Paladin Security in Victoria, British Columbia, BC (Job ID 777610)

Description

Overview Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Job Skills / Requirements The Field Manager reports to the Mobile Manager and is responsible for managing company's field operations after business hours. They will ensure Paladin's contractual obligations are met through appropriate deployment of security officers in coordination with Paladin 24/7 Operations Center and the Mobile Division. Team building, supporting, mentoring and supervising our Security Officers in both our Mobile Division and in the field are essential functions of the job. The Field Manager ensures the highest levels of customer service and safety are continually maintained and exceeded by our officers.

Essential Job Duties: 

• Manage field operations in close coordination with Paladin 24 hour Operations Center, Mobile Division resources, Paladin Officers, and Paladin Management.
• Exercise high levels of initiative, sound judgement, leadership, excellent communication and customer service skills, as well as organizational and problem-solving abilities.
• Conduct Quality Control Visits and provide in depth feedback to Paladin Management for clients.
• Assist and cooperate with Mobile Supervisors in coordinating afterhours patrols.
• Write memos, post orders, and training checklists as required.
• Deliver paperwork to paladin sites.
• Conduct risk assessments for client sites.
• Support Field Staff in emergency situations.
• Audit Paladin Sites for proper OH&S, technology, and documentation implementation.
• Fulfill tasks delegated by Client Service Managers and Security Programs Managers and provide informative feedback and recommendations in regard to the site operations
• Coordinate with the Scheduling Department to ensure all our ongoing staffing needs are met with appropriately trained security officers
• Coach, mentor, and develop Static and Mobile Security Officers as required.
• Apply appropriate corrective and disciplinary action when required
• Ensure that Security Officers in the field have full understanding of required duties and appropriate training to provide highest level of customer service to our clients based on company objectives and our contractual obligations
• Conduct preliminary investigations into OH&S issues and employee misconduct.
• Set up and provide logistical support for short term contracts (specials)
• Write Daily Reports and Incident Reports for review by management the following day.

Schedule: 

• We are looking for someone who can work SUNDAYS and MONDAYS on permanent basis. 
• 6pm to 2am (18:00-02:00)
• $24-28/hour

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.



Education Requirements (Any)

Associate's Degree
Bachelor's Degree

Certification Requirements (Any)

Valid BC Security Licence
Valid Class 5 BC Drivers License
OFA I

Additional Information / Benefits

• VACATION PAY
• SICK DAYS
• PROMOTION FROM WITHIN
• EXTENDED HEALTH BENEFITS

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Sick Days

 Apply on company website