Description
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Summary of Job Scope and Expectations:
The Director, Alternate Concepts is responsible for delivering an industry-leading guest experience and operates profitable, clean, guest service- focused restaurants. The Director, Alternate Concepts is responsible for serving as a strategic partner, representing PRG to the concepts to develop strategies, programs, and tools to achieve the company's financial and growth objectives. In addition, this position leads special projects as assigned to successfully achieve their objectives.
This role requires a hybrid work schedule, with a mandatory in-office presence 1 day per week; specific days will be determined based on team needs and can be discussed during the interview process
Essential Functions:
The essential functions in this job description are not all-inclusive of this job's duties and responsibilities.
- Serves as a strategic partner representing PRG, with direct oversight and development of concept stores including a joint venture. Develops strategies, programs, and tools to achieve the concept's financial and growth objectives. Responsible for the opening of additional new stores/concepts.
- Develops programs and strategies to enhance guest experience and develop greater brand loyalty and frequency.
- Assists in the development of annual plans designed to increase new guest visits, existing guest frequency, and store-level SSS and SST for each concept.
- Develops programs and strategies to improve restaurant operations and profitability.
- Performs analysis of the competitive environment to determine how the business benchmarks against the competition locally in product, price, promotion, brand loyalty, etc. Researches culinary and marketing trends across a broad spectrum of competitors, visiting other restaurants and attending conferences to identify current and future quick service and casual dining trends.
- Will have people management oversight in the future. Will be responsible for coaching and developing their performance to support achievement of the company's growth goals.
- Leads special projects as assigned to successfully achieve their objectives.
Pay Range: $160,000 - 200,000/Annual
*Within the range, individual pay is determined using various factors, including work location and experience. Panda makes no guarantee that any associate will earn any bonus and reserves the right to change or terminate any or all of its bonus programs at any time, with or without advance notice.
ADA Statement:
While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.
Panda Strong since 1983:
Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values.
You're wanted here:
We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that.
Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. If there is a reason you believe you require an accommodation, please reach out to our accommodation team vie email at PandaLOA@PandaRG.com.
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