Systems Administrator - IoT Management Job Listing at Penske in Reading, PA (Job ID 2505983)

Description

You will be working with a team of experts to develop, maintain, and support our Microsoft Windows environment using a combination of Microsoft Intune and SCCM / MECM.

What You Will Be Doing

As a Penske Desktop Administrator, you will be providing day-to-day support of the company's large Microsoft Windows environment. You will work closely with cross functional teams, including department leaders, project managers, software engineers, and quality assurance professionals, to deliver high quality solutions to the organization. You will manage and coordinate the implementation of software that has large scale impact. You will be responsible for supporting and maintaining the security, connectivity, maintenance, and reporting of the devices. The ideal candidate will have strong problem-solving skills, a passion for technology, and a commitment to delivering excellent customer service.

Penske Responsibilities

• Install, configure, and tests operating systems, application software, and system management tools
• Manage and monitor endpoints for the organization and ensure they are in line with company guidelines and industry standards
• Monitor compliance of operating system and installed software against known vulnerabilities
• Define and implement remediation strategies for devices with known vulnerabilities
• Act as a consultant to the business regarding device management best practices
• Provide technical direction to IT support staff
• Conduct thorough testing and debugging of new software deployments
• Design field test cases, generate test reports and recommend areas of optimization
• Participate in analyzing and defining CTQs for new projects
• Responsible for the creation of project plans, timelines, milestones, goals and ownership
• Participate in research and make recommendations on products, services, protocols, and standards. Meet with suppliers to select core technologies
• Work closely with the Penske business units and ensure business problem are aligned with the relevant solutions
• Work cross functionally with the Desktop Services, IT Security, Data Communications, and Azure teams to maintain operating system and application reliability
• Participate in the long-term planning of our workstation management strategy
• Participate in after-hours tasks such as on-call responsibilities and organizational outage windows
• Work within a team and take responsibility for new projects and tasks
• Provides “ownership” of problems through final resolution
• Associate's Degree in Information Technology, Computer Engineering or related field. If no degree, then at least 1 years of specific (function) administration experience required.
• Minimum of 1 years of system engineering and IT support required
• Knowledge of workstation/desktop technologies, device capabilities, platforms, and operating systems such as Windows 10, Windows 11, macOS and ChromeOS
• Basic understanding of PKI, VPN, Wi-Fi configurations, network protocols
• Experience in troubleshooting device issues, diagnosing problems, and providing technical support to end-users
• Experience working with Intune components such as Autopilot, Windows Update for Business, Conditional Access, Compliance Policies, App Configuration Policies, Dynamic User & Device groups, Reporting and Graph API
• Experience working with Entra joined and Hybrid Entra joined devices
• Basic knowledge of PowerShell or GraphAPI
• Ability to respond to urgent requests after hours.
• Basic knowledge of industry security guidelines
• Basic level of understanding of networks, security and databases.
• Excellent verbal communication and technical writing skills
• Regular, predictable, and full attendance is an essential function of the job.
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements:

• The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals

with disabilities to perform the essential functions.

• The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
• While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
• Penske is an Equal Opportunity Employer.

About Penske Truck Leasing

Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske's product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit www.GoPenske.com to learn more.

Job Category: Information Technology

Job Family: Information Technology

Address: 100 Gundy Drive

Primary Location: US-PA-Reading

Employer: Penske Truck Leasing Co., L.P.

Req ID: 2505983