Description
We invite you to begin your story with ProHealth Medical Group.
With 15 clinic and urgent care locations throughout Waukesha County, you can be an integral part of improving the health of our community. Our team includes providers and professionals in primary care and specialties such as allergy, cardiology, dermatology, OB/GYN, orthopedics, pediatrics, and more.
About the Role:
We are currently seeking a Clinical Support Associate (CSA) to join our dedicated team at the Waterford Urgent Care Clinic. This position supports a high-volume, fast-paced environment and is ideal for candidates who are flexible, team-focused, and committed to providing excellent patient care.
Schedule:
• Tuesday: 4:00 PM – 8:00 PM
• Wednesday: 4:00 PM – 8:00 PM
• Thursday: 7:45 AM – 8:15 PM
• Friday: 4:00 PM – 8:00 PM
• Every other weekend required
• Monday: Off
Location:
ProHealth Care – Waterford Clinic
What You Will Do:
• Assist with patient care including rooming, vital signs, point-of-care testing, and specimen collection
• Administer medications as directed by providers and document in the electronic health record (EPIC)
• Support urgent care workflow and coordination
• Maintain a clean, safe, and organized environment for patients and team members
• Flex to support other ProHealth clinics if needed
Qualifications:
• High school diploma or equivalent required
• Current certification as a Medical Assistant, Licensed Practical Nurse (LPN), or Emergency Medical Technician (EMT)
• BLS certification through the American Heart Association
• Prior experience in urgent care or a similar fast-paced ambulatory setting strongly preferred
• Excellent communication and patient service skills
• Experience with EPIC is a plus
Why Join ProHealth Care?
• A warm, welcoming, and inclusive team environment
• Opportunities for growth, mentorship, and learning
• Competitive wages and outstanding benefits
• Supportive leadership and coworkers who value collaboration
About Us:
ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
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