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Company: Qualtrics
Location: Provo, UT
Career Level: Mid-Senior Level
Industries: Technology, Software, IT, Electronics

Description

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities—ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.
  Senior Manager, Information Security Engineering - Provo
Why We Have This Role

Qualtrics operates in a world where security threats are evolving and being as secure as possible is paramount. The Sr. Manager, Security Engineering is essential to Qualtrics' operations, tasked with leading our Product Security and SecDev functions to protect our products and scale our security capabilities. This person will champion and enforce company-wide security engineering standards, leading a skilled team of security engineers, and collaborating across business units to address security challenges. The impact of their role is broad - they will help protect customer data, embed security into our product lifecycle, build and manage critical security infrastructure, uphold the company's reputation, and ensure ongoing secure service delivery.
How You'll Find Success

  • Proactive Leadership: Take the initiative, understanding the expected outcome, getting the necessary context, and working entrepreneurially to achieve set goals in product security and security development.
  • Stellar Communication: Communicate effectively at all levels and influence appropriately to create trust within the team and across the business, including with product and engineering leadership.
  • Security Engineering Expertise: Broad and deep expertise in product security (including secure SDLC, threat modeling, application security) and SecDev (security tooling development, integration, automation, identity management, vulnerability scanning, CSPM).
  • Collaboration Skills: Working across various product and engineering units, they will display excellent collaboration skills, building strong relationships to drive security initiatives forward.
  • Decision-Making and Problem Solving: Possess strong decision-making skills, able to tackle complex security engineering issues swiftly and effectively.
  • Continuous Learning: Committed to continuous learning, staying abreast of the latest security trends, threats, mitigation strategies, and new security technologies.
How You'll Grow
  • Industry Exposure: As the head of Security Engineering, the person will be regularly interacting with industry leaders and participating in top security forums, widening their network and gaining industry insights.
  • Knowledge Expansion: By staying current with the latest trends in security, particularly in application security, cloud security, and security automation, they'd also continually augment their knowledge and understandings of both emergent threats and innovative mitigation strategies.
  • Leadership Development: Leading a team of dedicated security engineers, they will have ample opportunities to refine their leadership and people management skills, focusing on developing talent within product security and SecDev.
  • Strategic Influence: They will have the chance to influence the company's security engineering and product security strategy, translating their insights and views into actions that make a real difference. This strategic contribution can enhance their decision-making and problem-solving skills.
Things You'll Do
  • Lead Product Security: Drive the strategy and execution of secure development lifecycle (SDL) practices, including threat modeling, security code reviews, and developer training. Champion and enforce secure development standards across product lines.
  • Oversee SecDev & Security Tooling: Lead the team responsible for the design, development, implementation, and management of security tools and integrations, including identity and access management systems, vulnerability scanning solutions (SAST, DAST, SCA, CSPM), and other security automation platforms.
  • Drive Vulnerability Management Program: Establish and mature an effective vulnerability management system for both product and infrastructure, leveraging an understanding of scanning tools and remediation strategies. Ensure regular checks and swift action upon detected issues.
  • Develop and Integrate Data Protection & Identity Solutions: Define, implement, and enforce robust data protection protocols and identity management solutions, ensuring adherence throughout the organization and product.
  • Team Leadership & Culture: Lead and mentor a team of skilled product security and SecDev engineers. Foster a security-conscious and engineering-focused culture, promoting continuous improvement and innovation.
  • Collaborate Across Business Units: Work closely with product management, engineering, operations, and other business units to integrate security seamlessly into their workflows and create a coherent front against emerging risks.
What We're Looking For On Your Resume
  • While we value the wealth of experience, we put more emphasis on your capability and the outcomes you've produced. For this role, these elements are particularly important:
  • Proven Leadership: Evidence of effective team leadership for over 10 years, particularly in security engineering, covering product security and/or security development/automation. Details of how you've influenced cultural shifts towards improved security practices and embedded security into development processes will be a plus.
  • Expertise in Diverse Security Engineering Aspects: Proficiency in dealing with multiple security aspects, ideally in product security (SDL, AppSec, threat modeling) and SecDev (security tool development/integration, vulnerability management tooling like SAST/DAST/SCA/CSPM, IAM systems, security automation).
  • Collaboration & Influence: Demonstrate your ability to collaborate and build partnerships across different business units, particularly with engineering and product teams, working towards unified security objectives.
  • Proactive Problem-Solving & Innovation: Share instances where you acted swiftly and effectively to manage potential vulnerabilities or address complex security engineering challenges. Evidence of innovating in security processes or tooling.
  • Strategy Development & Delivery: Ideally, you've defined and implemented security engineering or product security strategies in previous roles, driving transformative outcomes and delivering complex, high-impact security projects. Remember, it's not about how many years you've worked; it's about what you've achieved during that time that counts. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.
What You Should Know About This Team
  • Cutting Edge: The Security Engineering team supports Qualtrics' pioneering advancements in Experience Management and AI. We employ and develop cutting-edge technologies and automation to ensure the integrity, resilience, and security of our products and platform, bolstering the company's position at the forefront of the industry.
  • Integral Role: Our work underpins the insights our customers gain throughout their entire lifecycle. By building security into our products and infrastructure from the ground up and managing critical security services, we enable companies to bridge the digital gap and deploy intuitive products worldwide.
  • Engineering Focus: We're not just a team of security experts; we're engineers at heart. Our work is highly technical, innovative, and rooted in problem-solving and automation.
  • Impactful Contribution: By providing robust product security, effective security tooling, and assured data protection, our team significantly contributes to the quality and trustworthiness of Qualtrics' offerings, fostering customer confidence.
  • Environment of Growth: We foster a culture of continuous learning and innovation. Team members have the opportunity to work with innovative tools and practices, expand their skills, and contribute to the company's ambitious mission.
Our Team's Favorite Perks and Benefits
  • Wellness Reimbursement for $300 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
  • $1800 Experience bonus to be used for an “Experience” of your choosing
  • Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women's Leadership Development, which exist as places for support, allyship, and advocacy.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. ​​​​​​​
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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