Description
SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
Job Description
The DMD division is broken down into three parts, Input, Document Despatch and Banking.
Document Despatch (Output) are responsible for rejection letter writing, legal and money laundering document matching and distribution and centralised printing.
Centralised printing is responsible for all correspondence printing and related processes within DMD in line with IFDS's and regulatory guidelines.
About the role
PLEASE NOTE:
This role will require shift patterns commencing at 3am - Tuesday - Sunday.
The DMD division is broken down into three parts, Input, Document Despatch and Banking.
Document Despatch (Output) are responsible for rejection letter writing, legal and money laundering document matching and distribution and centralised printing.
Centralised printing is responsible for all correspondence printing and related processes within DMD in line with IFDS's and regulatory guidelines.
Service Delivery
- Ensuring DMD meets and aims to consistently exceed client expectation in line with Service Level Agreements (SLA) and Key Performance Indicators (KPI)
- All client correspondence is printed/Reconciled and dispatched within the agreed SLA.
- All correspondence is quality checked before mailing out.
- All print/production figures are accurately recorded
- To operate Xerox printing machines
- Cheque Printing Process in line with APAC's standards
Develop and Improve Communication
- To work closely with the Team Leader to ensure all correspondence including cheque output are handled accurately and within the agreed SLA's and regulatory timescales.
Process Management
- To ensure processes and procedures are appropriately adhered to. Working with Peers to improve overall processes and quality within the department.
Key Performance Areas:
- SLA's are adhered to.
- Clearly defined and documented processed and procedures adhered to.
- Personal productivity and quality targets are met.
- Performance KPI targets are met
The Ideal Candidate
- Intermediate keyboard skills to include awareness of MS Office packages.
- Good Verbal reasoning and numeric skills.
- Good accuracy and attention to detail.
- Flexible/adaptable to varying workloads/priorities
We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a diverse workforce in the widest sense.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
Background Checks
All offers of employment at SS&C are subject to background verification checks, including 5-year employment history, proof of eligibility to work in the hiring location, proof of address, credit check and criminal record check (where permitted by local law). The accuracy of all information you submit as part of your application is vital and may be used as part of the background-checking process should you be successful.
About SS&C Technologies
SS&C is a global provider of investment, financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
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