Gainsight Administrator Job Listing at SS&C Technologies in NJ (Job ID R34122)

Description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Job Title: Gainsight Administrator Locations: Remote New York, NY Get To Know The Team: SS&C Blue Prism allows organizations to deliver transformational business value via our intelligent automation platform. We make products with one aim in mind - to improve experiences for people. By connecting people and digital workers you can use the right resource, every time, for the best customer and business outcomes. We supply enterprise-wide software that not only provides full control and governance, but also allows businesses to react fast to continuous change. Why You Will Love It Here!

• Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
• Your Future: 401k Matching Program, Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do: ● You will utilize Gainsight administration experience, with Level 3 Certification or equivalent experience for Client Services. ● Experience working with Journey Orchestrator. ● Experience in both Gainsight development as well as administration of the platform and some Salesforce when necessary. ● Demonstrated project management, business analysis, and problem-solving ● Experience working in cross-functional teams ● Self-starter, demonstrating leadership of owned projects ● Excellent written and verbal communication and presentation skills ● Strategic thinking and prioritization ● Problem solver with a systems mindset Preferred Additional Experience & Skills ● Experience interacting with senior leadership and managers ● Experience in operations for customer success, sales, support, services, or marketing ● Experience in data analysis, business intelligence, and design of reports and dashboards ● Understanding of data structures, data modeling, and database management

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Salary is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions. Jersey City, NJ: Salary range for the position: 115000 USD to 130000 USD. NY: Salary range for the position: 115000 USD to 130000 USD. Washington: Salary range for the position: 115000 USD to 130000 USD.

 Apply on company website