Mortgage Information Systems Associate Job Listing at Stifel in Saint Louis, MO (Job ID 6339)

Description

The Mortgage Information systems Associate provides support to the Mortgage Loan Origination System's subject matter experts. Responsibilities include a full understanding of the application's functionality, maintenance, documentation, infrastructure requirements, and impacted business areas.

• Maintain full understanding of the Bank's Mortgage Loan Origination System
• Pull and distribute pipeline management reports to ensure adherence to compliance and regulatory guidelines
• Maintain system audit processes to include creating, testing, deploying and monitoring system rules
• Assist staff with navigating through system stops and alerts
• Promoting communication ensuring leadership is apprised of issues, their status and resolution; escalating issues as necessary
• Update and maintain internal software documentation
• Stay informed of application upgrades and patching requirements
• Provide prompt support to users via email, phone and other electronic means
• Work collaboratively and follow directives with peers and management
• Own issues through resolution, escalating to appropriate support member/team when necessary
• Maintain records of trouble tickets, daily data communication transactions, problems and remedial actions taken, or installation activities

• Ability to demonstrate proactive approach to problem resolution, strong, troubleshooting, and critical thinking skills
• Ability to use logic and reasoning to identify complex problems; review related information, develop options and implement solutions

• Minimum Required: High School Diploma or equivalent
• Minimum Required: 0-2 years' experience with supporting applications and direct engagement with business users

• Minimum Required: None

• Proficient in Microsoft Word, Excel, PowerPoint, Outlook

Stifel is more than 130 years old and still thinking like a start-up.  We are a global wealth management and investment banking firm serious about innovation and fresh ideas.  Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.

While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations.  Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more.  Let's talk about how you can find your place here at Stifel, where success meets success.

At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.

Stifel's bank and trust companies are affirmative action and equal opportunity employers. All candidates will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status, genetic information or any other protected characteristic under applicable law.  If you would like more information regarding Equal Employment Opportunity rights and protections, please review the following posters:  Know Your Rights and Pay Transparency.

Stifel is an Equal Opportunity Employer.