Description
Under immediate supervision, the Client Services Associate (Registered) assists one or more Financial Advisor(s) with the opening and maintenance of client accounts and records and performs a wide variety of administrative support duties.
What We're Looking For
- Perform clerical functions related to opening client accounts and operational and administrative functions for client related requests (i.e. check request, wiring funds, address change, dividend information, etc.)
- Provide quotes and other account-related information to assist clients.
- Organize and assist in the maintenance of complete client account and trade-related records for the FA(s) and certain required files for the branch office.
- Provide reports and other information to FA(s) as requested.
- Accept and enter unsolicited orders (on a limited basis under certain guidelines).
- Identify situations that need to be brought to the attention of the FA(s) or escalated to the Branch Manager.
What You'll Bring
- Knowledge of administrative and clerical procedures and systems such as word processing, spread-sheet applications, managing files and records, and other office procedures and terminology
- General understanding of the investment brokerage industry and securities regulations with basic knowledge of investment products.
- Able to organize, prioritize and manage multiple tasks, responsibilities and deadlines; is able to follow through and accomplish goals, manage expectations appropriately and use firm's resources efficiently.
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to practical problem solving.
- Knowledge of principles and processes for providing exemplary customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- The ability to communicate information and ideas in spoken or written form so that others will understand with excellent grammar and phone/office etiquette.
Education & Experience
- Minimum Required: High School Diploma or equivalent.
- Minimum Required: 2+ years investment industry experience.
Licenses & Credentials
- Minimum Required: Series 7 and 63 or 66.
About Stifel
Stifel is more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.
While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where success meets success.
At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.
Stifel is an Equal Opportunity Employer.
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