Sales Center Market Manager Job Listing at Sunstate Equipment Co. in Phoenix, AZ (Job ID b8baa44f-8348-4344-b60f-f7d3318d375a)

Description

Sales Center Manager Sunstate Equipment Co.: Where Safety and People are Core Values We care about our People and it shows!   Hiring Immediately; Pay dependent on experience; PAID WEEKLY! Typical Schedule: Monday – Friday  Description

The Sales Center Manager leads Sunstate's centralized Sales Center—a critical component of our go-to-market strategy that blends human connection with digital precision. This role oversees a team of Sales Center Representatives who qualify inbound leads, cultivate start-up accounts, and create a pipeline for long-term growth. The Sales Center Manager ensures performance against key metrics, sharpens sales skills and competencies across the team, provides clear reporting to leadership, and oversees a critical component of revenue generation in our customer mix.

This position is designed for a motivational leader and coach with proven success in sales development or inside sales leadership. The ideal candidate has the ability to connect strategic funnel management with day-to-day team development—helping Sunstate attract, grow, and graduate new talent into Outside Sales while supporting revenue growth across our entry-level customer base.

Key Responsibilities

• Lead and manage a team of hourly Sales Center Representatives (Levels I and II), fostering a culture of accountability, customer focus, and continuous improvement.
• Drive achievement of daily, weekly, and monthly performance metrics related to lead qualification, call activity, account growth, and revenue targets.
• Provide ongoing coaching, training, and development to build sales competencies, product knowledge, and customer engagement skills.
• Oversee account management for start-up customers ($0–$25,000 annual revenue), ensuring consistent service and growth into larger accounts.
• Partner with Marketing to ensure alignment of inbound lead management, campaign follow-up, and customer acquisition strategies.
• Collaborate with Sales leadership to support funnel health, pipeline growth, and account transitions into Outside Sales.
• Deliver clear and actionable reporting on team performance, customer activity, and program outcomes.
• Play a key role in Sunstate's recruiting strategy by developing new graduates and early-career professionals within the Sales Center as a proving ground for future Outside Sales opportunities.
• Ensure team adoption and proficiency in Salesforce and other sales technologies.
• Contribute to the continuous improvement of Sunstate's go-to-market approach by sharing customer insights and field feedback.

Position Requirements Sunstate is a proud Second Chance employer that evaluates every candidate on a case-by-case basis.

• 5-7 years of progressive experience in sales development, inside sales, or sales management; B2B or construction-related industry experience strongly preferred.
• Proven ability to manage and coach sales teams to meet and exceed performance metrics.
• Strong understanding of sales funnel management, lead qualification, and pipeline reporting.
• Experience working cross-functionally with Marketing and Sales leadership to align on GTM strategies.
• Proficiency with CRM platforms (Salesforce preferred) and sales productivity tools.
• Excellent communication, coaching, and interpersonal skills.
• Bachelor's degree in Business, Marketing, or related field preferred.

Interested? Apply now! #LI-LH1   Why Choose Us? At Sunstate, every employee is valued, respected, and fairly compensated. More importantly, every employee has a voice that deserves to be heard. We are working hard to challenge the typical ways of business and develop an environment where our employees feel safe, comfortable, and look forward to coming to work. No matter which location you visit, you can't help but feel the close-knit work-family environment.   We have strategically and organically grown our company from within, promoting from the ground up and providing employees with opportunities to explore their different passions within our own walls. This culture allows our people to develop valuable, marketable skills they can use throughout their career. Plus, with benefits like Baby Bonding, My Holiday vacation time, and discounts on everything from movie tickets to cell phone bills, we're constantly evolving our resources to provide our people with tools to make their lives easier!   Be YOU at Sunstate At Sunstate Equipment, we are actively fostering a workplace culture where individuals of all identities and life experiences feel genuinely valued, respected, and appreciated. As a proud equal-opportunity employer, we wholeheartedly welcome candidates from diverse backgrounds and cultures. We recognize and celebrate the unique perspectives they bring, with the understanding that they are the fuel for the innovative ideas that drive the evolution of our industry   Sunstate Equipment Co. is an Equal Opportunity Employer A Drug Free Workplace and Participates in E-Verify

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