
Description
POSITION PURPOSE
The Cellular Connection (TCC) is looking for full-time resource who has solid experience in Business Intelligence solution development and support, specifically focused in Data Profiling, Data Warehouse, and ETL using Microsoft toolset.
The successful candidate will embody and work to reinforce our company's mission. At TCC we believe our communities need more than just a wireless retailer, and our employees want more than just a job. We are committed to making a positive and sustainable impact on the lives of our employees, customers and communities. The foundation of TCC's business is built around 5 promises –Care, Drive the Business, Connect, Inspire, Be Authentic. We will Care about the people around us and the world. We will Drive the Business to greater success so that we can do more good. We will Connect with the people around us. We will Inspire others to join us in doing good. We will Be Authentic in our words and actions.
ESSENTIAL DUTIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions
- Design, develop and optimize data integration – ETL/ELT solutions using Microsoft technologies.
- Build and manage scalable data workflows using Azure Data Factory and Fabric Data Factory and integrate with OneLake, Dataflows Gen2
- Expertise in Azure tools, specifically Data Factory, Azure Automation - Runbooks/Workbooks and DevOps
- Expertise in SQL creation and optimization – Queries, Stored Procs, Performance Tuning, Data Profiling
- Experience in implementing Logic Apps, Stored Procedures, ETL, Cube, Reports
- Ensure data accuracy, data quality, and data governance across all ETL processes.
- Maintain documentation related to ETL processes, support procedures, data dictionaries, and business logic.
- Document & maintain Production Support Runbook.
- Create and maintain documentation for ETL processes, data mappings, and workflow schedules
- Translate business and functional requirements into technical requirements
- Interact with business users and customers to gather requirements, understand issues, and communicate resolutions clearly.
- Handle production support for BI and ETL systems, ensuring high availability and quick resolution of data issues.
- Monitor daily ETL jobs, identify failures or performance bottlenecks, and resolve issues in a timely manner.
- Handle and resolve support tickets related to data discrepancies, report issues, job failures, and user queries.
- Collaborate with business stakeholders, analysts, and data scientists to understand data requirements and deliver BI solutions.
- Optimize data models for performance and usability in Power BI and other visualization tools.
- Create unit test data and plans mapped to requirements, ensuring code and data quality
- Understand and determine whether calculations and processing should be done in BI application or ETL
- Participate in code reviews, performance tuning, and process improvements
- Handle Stage and Production migrations and deployments
- Ability to perform tasks following agile/sprint methodology; participate in scrum ceremonies
- Participate as part of a weekend rotation schedule for support of production loads
- Provide estimation of software deliverables to management, highlighting risks and ensuring software is delivered as per Project plan
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability necessary to perform this job.
Skills and Competencies.
- Proven ability to communicate well verbally and in writing, with all areas at TCC.
- Excellent communication skills are important – both written and spoken.
- Ability to work independently, multi-task, and manage time and priorities to meet deadlines.
- Strong collaborative, analytic skills to work with business partners to drive requirements for solutions
- Mitigate problems and roadblocks, involving internal and external stakeholders.
- Innovative mindset: ability to think both creatively and critically
- Strong understanding of data warehousing concepts, dimensional modeling and data modeling
- Help create ad-hoc queries and provide data as requested, with a goal of transitioning to self-service
- Routinely analyzes data across data lineage, from source to stage to target to reports
- Able to evaluate priorities and manage work to critical project timelines in fast-paced environment.
- Must demonstrate the ability to interpret business data and translate into insightful recommendations
- Ability to prioritize and handle multiple tasks in a high-pressure environment
- Adaptability to fast-paced retail environments and changing business priorities
- Demonstrate leadership qualities, flexibility and adaptability in roles and responsibilities as required
- Research and troubleshoot issues and questions related to deployed solutions
- Maintain knowledge of the latest data technology and best practices
EDUCATION
Bachelor's degree (B.A. / B.S.) in Information Technology or related field or the equivalent combination of education and experience.
EXPERIENCE
- 5 years of experience in Microsoft ETL (Azure Data Factory & Fabric)
- Proficiency with SQL Server (T-SQL), and Azure Data Factory
- 5 years of experience in Microsoft databases (Azure SQL DB, Blob, Data Lake)
- Familiarity with source control and CI/CD pipelines for ETL deployment – Git, Azure DevOps
- Experience working with large-scale datasets and performance tuning techniques
- 5 years of experience supporting a BI solution
- Working experience with Agile methodology
- Experience with Data Warehousing Modeling concepts
- Excellent problem-solving skills and the ability to work independently or in a team
- Strong communication and documentation skills
PREFERRED SKILLS
- Experience with Azure Data Lake, Delta Lake, One Lake and Databricks, Python, Scala
- Experience with real-time data streaming technologies - Azure Event Hubs, Azure functions, Azure Stream Analytics, Kafka
- Knowledge of Microsoft Fabric Catalog / Azure Purview for metadata management
- Experience in the retail, finance, or healthcare industry
- Experience creating Power BI Semantic Models
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Typically works in a general office environment.
TRAVEL REQUIREMENTS
None.
JOB DETAILS:
- Level: Non-manager
- Location: Fishers, IN (Hybrid – 3 days onsite, 2 days remote)
KPIs
- UAT issues error rate (due to code development issue(s)) <5%
- Resolve Enterprise Reporting service tickets within 5 days >90%
- BI System uptime 99%
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