Description
40 hours/week Shifts rotate between M-F 8:00am-5:00pm, 8:30am-5:30pm, and 9:00am-6:00pm and Sat 8:30am-5:00pm 100% onsite in TCU's Corporate Offices in Vacaville, Ca.
This is a loan officer position for all consumer loan products with the exception of Real Estate/Home Loan products. Summary: The Travis Credit Union (TCU) Loan Officers are responsible for analyzing and underwriting consumer loan applications and complying with all Credit Union and regulatory guidelines. TCU's Loan Officers understand the value of providing excellent personalized member service by building and maintaining positive relationships with members and internal/external business partners through all delivery channels. Profile:
- Analyzes and underwrites consumer loan applications, ensures decisions are in accordance with Credit Union and Regulatory Guidelines to include identifying fraud. Thoroughly documents all loan decisions and compensating factors in loan origination system.
- Ensures quality service is provided at all times when communicating with members and internal/external business partners.
- Proactively monitors loan queues and service requests, ensuring timely responsiveness.
- Completes daily departmental functions such as running and reviewing reports.
- Provides assistance, direction and training to peers and internal business partners.
- Completes ongoing trainings, maintains up-to-date knowledge of Consumer Lending policies and procedures, and Credit Union products and services.
- Identifies opportunities to improve departmental processes to enhance efficiency.
- Assists in all areas of Consumer Lending as needed.
- Ability to navigate and process within multiple interdependent systems and tools.
- Ability to analyze and interpret a credit report.
- Ability to identify, communicate and advocate financial solutions that drive results.
- Ability to work in a fast-paced, team-oriented environment. Efficiently organize work priorities and accurately complete multiple tasks within strict timeframes with minimal supervision.
- Ability to use independent judgment and discretion when reviewing and approving appropriate exceptions to the Credit Union guidelines.
- Ability to work independently and motivated to achieve goals with minimal supervision.
- Ability to meet production standards.
- Effective, professional verbal and written communication skills.
- Advanced mathematical and analytical skills to include rate, ratio and percentage calculations.
- Reports directly to assigned Consumer Lending management.
- HS Diploma or equivalent and minimum of 2 year equivalent loan work experience
- Grade 10: $24.22/hour - $29.91/hour
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