LEGAL BILLING OPERATIONS ANALYST Job Listing at University of California in Oakland, CA (Job ID 63605)

Description

Job Posting

For UCOP internal applicants, please login to the internal candidate gateway at: Jobs at UCOP  

Position Base: Oakland
Location: UCOP - Franklin Building

UC OFFICE OF THE PRESIDENT

At the University of California (UC), your contributions make a difference. A world leader producing Nobel and Pulitzer prize recipients with over 150 years of groundbreaking research transforming the world. Choose a career where you can leverage your knowledge, skills and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. Working at the University of California is being part of a unique institution, and a vibrant and diverse community. At the University of California, Office of the President, we propel our mission through impactful work locally, in government centers and systemwide. We are passionate people, serving the greater good.

The University of California, one of the largest and most acclaimed institutions of higher learning in the world, is dedicated to excellence in teaching, research and public service. The University of California Office of the President is the headquarters to the 10 campuses, six academic medical centers and three national laboratories and enrolls premier students from California, the nation and the world. Learn more about the UC Office of the President

DEPARTMENT OVERVIEW

UC Legal - Office of the General Counsel (UCL) provides legal services to the university, including representation, advice, research and training. We also provide legal opinions to the Board of Regents, administration, faculty, staff and others acting on the university's behalf. We report jointly to the Board of Regents and the president.

POSITION SUMMARY

Reporting to the Director of Legal Business Operations and Technology, the Legal Billing Operations Analyst will use skills as a seasoned, experienced professional with a full understanding of legal industry billing practices and UC policies and procedures to analyze issues of diverse scope and determine solutions. Serves as the primary liaison with law firms, UC clients, UC Legal personnel, and UC finance teams to administer the lifecycle of outside counsel invoice review, payment, recharges, reconciliation, troubleshooting and inquiries. Responsible for clear strategic direction, ownership of best practices, and use of data analytics to predict and manage cost, recommend efficiencies, and promote continuous improvement. Tasks include other financial services duties as assigned, including backup of UC Legal internal finance colleagues. By practicing UC Legal's established values, this position contributes to a workplace that is collaborative, supportive, respectful of differences, and committed to fairness and diversity in all interactions, both within and outside of the team. It also supports UC Legal's commitment to increasing and maintaining diversity in the legal profession.

Responsibilities

60%

• Manages lifecycle of outside counsel eBilling.
• Coordinates recharge process with UCOP's Business Resource Center (BRC) and UC's Accounts Payable (AP).
• Serves as primary contact for law firms, clients, and in-house team.
• Applies financial services concepts and strong customer service skills to resolve issues.
• Prepares business process procedures and policy recommendations.
• Builds and maintains relationships as first point of contact with internal stakeholders and third party vendors.
• Provides strategic direction for eBilling and related vendor management for the organization.
• Ensures compliance with billing guidelines and standards.
• Identifies, proposes and implements opportunities for improvement.

15%

• Supports UC Legal's Vendor Management Program, analyzing outside counsel spend, rates, usage, and trends.
• Provides analysis for complex summaries and proposals relative to a diverse range of topics.
• Prioritizes and responds to standing and ad-hoc report requests.

20%

• Recommends and implements quality customer service standards and procedures, supporting UC Legal systemwide.
• Assesses and recommends changes, applying a continuous improvement mindset, to ensure compliance and adoption of best practices.
• Trains end users and provides guidance to less experienced team members.

5%

• Serves as backup for internal finance analyst.

Experience

• Minimum of 5 years of relevant working experience, which includes 3 years of progressive finance/billing experience required.
• Minimum of 3 years of experience with legal billing standards, best practices, and software preferred

Required Qualifications

• Strong Analytical Skills
• Excellent Communication Skills - written and verbal Attention to detail
• Ability to learn new systems and workflows
• Demonstrable data analytics and reporting skills
• Continuous improvement mindset

Preferred Qualifications

• Experience with legal ebilling software
• Familiarity with LEDES format and use of standards
• Knowledge of legal operations

Education

• Bachelor's degree in related area and / or equivalent experience / training required

Travel Requirements
5% Occasional travel to campus locations and/or conferences.

SPECIAL CONDITIONS

The person hired will be required to reside within California and report to work on-site at UC's Office of the President (UCOP) located in Oakland, CA on a regular basis.  Current policy requires that a new employee work on-site at least two days a week on Tuesdays and Wednesdays (“anchor days”). In exceptional circumstances, approved by the General Counsel, candidates residing in or willing to relocate to California may be considered for a fully remote work arrangement.

SALARY AND BENEFITS

Job Title: Financial Services Analyst 3
Job Code: 004628
Salary Grade: Grade 21

Salary Payscale: $83,000 - $100,000, commensurate with experience
Full Range: 70,100 - 124,700

The University of California, Office of the President, is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range shows the growth potential for this position and the pay scale is the budgeted salary or hourly range that the University reasonably expects to pay for this position.

Benefits: For information on the comprehensive benefits package offered by the University visit: Benefits of Belonging

ADDITIONAL INFORMATION

HOW TO APPLY

Please be prepared to attach a cover letter and resume with your application.

APPLICATION REVIEW DATE

The first review date for this job is January 29, 2024.  The position will be open until filled.

CONDITIONS OF EMPLOYMENT

Background Check Process: Successful completion of a background check is required for this critical position. Background check process at UCOP

Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. UC Smoke & Tobacco Free Policy

As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

EEO STATEMENT

The University of California, Office of the President, is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. EEO/AA Employer UC Nondiscrimination Policy

The University of California, Office of the President, strives to make this job board accessible to any and all users. If you have comments regarding the accessibility of our website or need assistance completing the application process, please contact us at: Accessibility or email the Human Resource Department at: epost@ucop.edu.