RECR SUPV 1 (Member Services Coordinator) Job Listing at University of California in Davis, CA (Job ID 70252)

Description

Job Summary

Under general supervision of the Assistant Director of Member Services, coordinate day-to-day member services operations of the Activities and Recreation Center (ARC), including but not limited to customer service, access control, sales, marketing and monitoring budgets. Manage the membership programs for the ARC/Campus Recreation on the Davis campus, and the UC Davis Health Fitness Center in Sacramento. Work cooperatively with the Member Services Coordinator at the ARC to ensure a safe and positive experience for student staff and members in the facility; act as back up for the Member Services Coordinator as necessary. Supervise a large student staff, ensuring adequate training to provide excellent customer service and appropriate access control. Serve as primary for equipment maintenance, procurement, and ARC vendor contact. Assist with special events, and serve on department or campus committees in support of the Department of Campus Recreation, the Division of Student Affairs, and the UC Davis campus community.

Apply By Date – July 4, 2024

Qualifications

Minimum Qualifications

For full consideration, applicants are encouraged to upload license, certification and/or educational degree if required of the position.

• Current first aid, CPR, AED certification.
• Bachelor's degree in a related area and/or equivalent experience/training. 
• Supervision and leadership experience to recruit, hire, train, motivate and evaluate student staff.
• Experience providing high quality customer service in a high traffic environment. Experience in handling conflict resolution.
• Experience in a sales or membership environment. Experience in recreation member services, including market trends, data analysis, and recruitment and sales.
• Ability to establish and maintain cooperative working relationships with culturally diverse students, staff, faculty, and others in the university community.
• Proficiency in both oral and written communication to interact with a diverse community in a concise, effective, courteous and professional manner.

Preferred Qualifications

• Experience with computer applications such as Microsoft Office and database management.
• Experience with budget development and efficiently monitoring expenditures
• Experience working with Fusion, Fusion Go and Freedom Pay
• Master's degree in a related area and/or equivalent experience/training.
• Ability to interpret, communicate, implement, and uphold policies and procedures
• Management and organizational skills to plan, organize/determine workload priorities, meet deadlines, direct numerous and varied projects and activities, and to follow-up and troubleshoot issues.

Key Responsibilities 

• 60% - PROGRAM ADMINISTRATION
• 40% - RECRUITMENT AND SALES

Department Overview

Campus Recreation is a department within the Division of Student Affairs that provides, wellness, and recreation programs to the campus community through the operation and administration of the following: Activities and Recreation Center, Living Well Programs, Rec Sports, Sport Clubs, Equestrian Center, Craft Center, Youth Programs, Aquatics, the Cal Aggie Marching Band and UC Davis Health Fitness Center.

Position Information

• Salary or Pay Range: $44,100.00/yr. - $ 79,700.00/yr.
• Salary Frequency: Monthly
• Salary Grade: 17
• UC Job Title: RECR SUPV 1
• Number of Positions: 1
• Appointment Type: Career
• Percentage of Time: 100%
• Shift Hours: Monday-Friday 8am to 5pm
• Location: Davis, CA
• Union Representation: No
• Benefits Eligible: Yes
• Hybrid/Remote/On-Site: On-Site

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits and eligibility rules by visiting Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC:  https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

• High quality and low-cost medical plans to choose from to fit your family's needs
• For eligible roles, UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Policies or Collective Bargaining Agreement
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles 
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
• UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff

Physical Demands

• Position requires lifting equipment weighing up to 50 lbs.

Work Environment

• Regular schedule may include evenings/nights and weekends depending on program needs.
• Job has the flexibility of working 2 days remotely per week when schedule permits.
• The Smoke and Tobacco Free Environment policy is intended to provide a healthier, safer, and more productive work and learning environment for the entire UC community. The University of California prohibits smoking and tobacco use at all University owned or leased properties, or facilities operated by UC staff or faculty. Smoking and tobacco use are strictly prohibited in indoor and outdoor spaces, parking lots, residential space, and University vehicles. https://ucdavispolicy.ellucid.com/documents/view/271   

Special Requirements

• This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks.

Diversity, Equity, Inclusion and Belonging

At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds, and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. 

For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20. 

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.

Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHere