Patient Services Representative Float-PRN Job Listing at Wilson Health in Sidney, OH (Job ID 8a7887a88d19fe9a018d31927f964b5e)

Description

Wilson Health is looking for a PRN (As Needed) Float- Patient Services Representative for our Wilson Health Medical Group in Sidney, Ohio and surrounding area.   Key Perks and Benefits:

• Retirement (Defined & Employer Contribution, Employer Match (no waiting period), and Various Investment Options)

Employment Status: PRN (As Needed) Working Hours: Monday- Friday 8:00-4:30PM  Shift: 1st shift  Position Reports to: Office Manager or Director                            Department Description:  Wilson Health Medical Group network consists of more than 50 healthcare providers. Our physicians and Advanced Practice Providers offer the care to meet our communities' medical needs with offices conveniently located throughout the region.   Job Summary:  The Patient Services Representative is the key individual that is in a position to make a positive first impression with patients and members of their families on the telephone and face-to-face. You will float between our Primary Care offices in the surrounding area around Sidney, Ohio. This is a great opportunity to work with a variety of providers and growing your skills.   Essential Duties & Responsibilities:

• Greets each patient on telephone or face-to-face in a courteous manner.
• Welcomes new patients to the practice; registers patient thoroughly, ensuring that demographic, insurance, and other data is accurate and complete.
• Directs incoming phone calls, messages, and electronic communication appropriately; utilizes telephone management protocol at all times.
• Utilizes practice management, electronic health record, patient portal, and other electronic technology applications according to guidelines.
• Meets expectations for collection of co-pays and account balances; follows cash handling policy at all times.
• Schedules patients accurately and efficiently, focusing on meeting the patient's needs.
• Collaborates with the provider and administration to provide access for patients seeking services.
• Enters patient charges and payments accurately into the practice management system.
• Enters referral tracking documentation into the practice management system; works the referral tracking report to identify completed and outstanding referrals to follow-up with the patient for continuity of care.

QUALIFICATION REQUIREMENTS:       To perform this job successfully, an individual must have strong customer service skills, be able to work independently, possess strong organizational skills, have the ability to collaborate with clinical and clerical employees, and be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   EDUCATION and/or EXPERIENCE:   

• High school diploma or general education degree (GED) required
• Medical Assistant training and previous medical office experience is preferred. 
• Computer experience is required. 
• Leading candidates will have had prior education and/or experience with diagnostic and procedure coding. 

Mission & Vision & Values:

• Improve the health and wellness of the community by delivering compassionate, quality care.
• Be a trusted, nationally-recognized leader of innovative, collaborative, community health.
• A.S.P.I.R.E - Always serve with professionalism, integrity, respect, and excellence.

EOE (Equal Opportunity Employer)  

 Apply on company website