Description
Job Summary: The Director of Patient Accounts is responsible for directing Patient Financial Services to include Billing, Collections, Customer services, Cash posting, Denial Management and Budget preparation. Coordinate daily activities related to the planning, implementing and maintaining all functions pertinent to the Patient Accounting departments. Responsible for continued improvement in staff through education, training and positive reinforcement of appropriate working practices. Must be able to meet performance goals to include cash, A/R days, production by area and denial reduction. The position will include management of North Region (Mid-Hudson and Health Alliance hospitals)
Responsibilities:
Directly manages day-to-day activities of patient accounting staff. Ensures daily electronic/paper billing submission to appropriate payer and monitors follow up activity on open receivables.
Monitors daily cash flow
Maintains days in A/R at or below industry standards
Establishes policy and procedure for appropriate follow up while monitoring staff productivity, quantify the quality and timeliness of staff efforts.
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