Description
Position Summary
This position supports the sales process for IFF (International Freight Forwarding) Business Development by managing the quality and throughput of the sales pipeline via use of Yusen's Global CRM (Customer Relationship Manager). This position will collaborate closely with Sales and Business Unit Management to drive a healthy level of sales activities in IFF including lead generation, opportunity management and customer engagement. This position will also work closely with the Americas CRM Administrator to support the Yusen Way-of-Selling is well understood.
This will be on a hybrid work model and can be based of Yusen AZ or NJ locations.
Essential Duties and Responsibilities
IFF CRM Management
- Work with CRM Administrator to maintain company/contact data; track leads; track customer ‘touches'; manage opportunity lifecycle / Yusen way-of-selling).
- Audit the CRM: identify gaps/errors; ensure data quality is maintained; re-assign (where salesperson has left or is not maintaining).
IFF Account Assignments
- Manage process to assign accounts to BD within the parameters established by management including input & prioritization from Branch Management, segmentation strategy aligned to strategic/tactical marketing campaigns (as applicable; IV's, regions, branch, etc.)
- Work with Marketing to assign leads to BD approved by Sales management.
- Refresh account assignments periodically.
- Audit account assignment status vs. CRM status.
Education and Experience
- Active degree-seeking students who are enrolled in a relevant degree in supply chain management, data analytics, marketing or business and within 12- months of graduation.
- Prior experience working with a CRM and sales processes is preferred.
- Ability to use software such as MS PowerBI or similar data reporting tools to review and analyze data preferred.
- Must be comfortable working with numbers, financial data and metrics.
- Must be strong with administering concise process orientations
- Outstanding problem-solving, prioritization and organizational skills.
- Excellent communication skills, both written and verbal.
The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.
Benefits
Yusen offers a generous Employee Benefits Package including:
- Medical, Dental, and Vision beginning the 1st of the month following start date
- 401k with a company match
- Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more.
Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.
About Yusen Logistics (Americas)
Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice.
www.yusen-logistics.com/
Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.
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