Manager Rate Systems and Onboarding Job Listing at Yusen Logistics in Jacksonville, FL (Job ID 2024-5535)

Description

The Manager Rate Systems and Onboarding is part of SCS Operations team and is the subject matter expert in the TMS rate engine. This role is responsible for translating commercial agreements into the rate engine and ensuring rates are maintained and drive efficient operational processes. This role also has responsibilities with new business onboarding, carrier integration, data analytics, and continuous improvement. 

TMS rating engine SME 

• design and maintain an effective multi-mode transportation rate management strategy
• collaborate with Yusen IT and external software partner(s) to understand high level and detailed TMS rating engine capabilities
• work with pricing, procurement, and other stakeholders to ensure new or updated rate agreements are properly translated into system rate strategy and inputted into the system accordingly.
• ensure rates are entered timely, accurately, and in a manner that enables system driven AP/AR financial estimate calculations

Onboarding        

• support or lead end to end client onboarding as needed
• plan and host carrier operations onboarding calls
• ensure carrier facing business processes are established, and the TMS system is properly configured to support it. (load tender, status visibility, invoicing, etc.)
• maintain relationship with motor carriers and operations account owners, ensure process expectations are clear and that carrier key performance metrics are set

Carrier integration           

• drive operational strategy for carrier data connectivity - API, EDI, carrier portal, etc. Collaborate with IT, carriers, and other stakeholders to define project and implement improvements
• design strategy for carrier portal use, collaborate with IT user set up, create training materials and provide training as needed

Data Analytics   

• measure carrier adherence to agreed process, effectively identify issues, drive improvements, and escalate as appropriate
• understand the system data structure, data sources, and data query/extract/reporting tools. Properly connect data points for business intelligence
• develop and maintain visual reports, dashboards and KPI scorecards
• drive operational efficiencies through carrier partnerships (carrier portal, EDI, API, third party data integrators, etc....)
• continually review opportunities for improved technologies for future development

• Bachelor's Degree strongly preferred
• 6+ years of experience in supply chain / logistics / transportation required
• Equivalent combination of education and experience may be considered
• Self-starter who takes initiative and can work with minimal supervision.
• Experience collaborating with stakeholders to deliver improvements and solutions
• Expert Level proficiency with MS Office Excel, knowledge of business intelligence tools
• Knowledgeable on general systems, technical data analysis, software configuration and software testing.
• Exceptional communication and interpersonal abilities.
• Complex thinking, analysis, and decision making skills.
• Problem-solving and critical-thinking skills.

Essential Job Functions

• Maintain regular and punctual attendance.
• Work overtime as required/ assigned.
• Travel overnight as required.
• Work cooperatively with others.
• Interact with employees and customers in an appropriate manner.
• Use a computer for tasks such as communicating via email and preparing reports and work schedule using TMS and other
• Review and analyze data and information concerning operational workflow, internal and external KPIs
• Plan, prioritize and monitor activities.
• Complete [or oversee the completion of ] assigned tasks/projects in a timely manner.

Comply with all Company policies and procedures

The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

Benefits

Yusen offers a generous Employee Benefits Package including:

• Medical, Dental, and Vision beginning the 1st of the month following start date
• 401k with a company match
• Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more.

Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.

About Yusen Logistics (Americas)

Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice.

www.yusen-logistics.com/

Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.

Los Angeles County Only: Yusen Logistics (Americas) Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Yusen Logistics (Americas) Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right's Department Fair Chance Act webpage.