Sr. Manager, EDI Job Listing at Yusen Logistics in Secaucus, NJ (Job ID 2025-5727)

Description

This position is with NYK Group America's Inc.

The purpose of this position is to lead the implementation and management of the Electronic Data Interchange (EDI) service, ensuring efficient data exchange with trading partners.  This role includes overseeing a team of EDI specialists, troubleshooting issues, coordinating with internal departments and external parties to understand data requirements, and optimizing EDI processes to meet industry standards.

NGA Group Companies do not include salary ranges in job postings, except where required by state law, because the total compensation is dependent on the candidates' experience, the position location, and several other factors. At times, job posting sites add a salary range without the approval of the NGA Group Companies and the ranges provided may be inaccurate and/or misleading. We encourage candidates to apply to our NGA Group Companies and discuss their compensation expectations as part of the recruitment process.

·       Manage daily EDI operation, staff, and projects

·       Report on demand capitalized hours to internal customers (i.e. NGA RORO BPM and/or NGE RORO BPM)

·       Provide timely, accurate, and thorough project status updated to key internal/external stakeholders.

·       Review and understand customers' EDI requirements

·       Schedule and attend meetings with  EDI customers and NYK business groups (NGA RORO, NGE RORO, CAR                  BPM, NBST, NBSE, etc.)

·       Manage EDI-related ServiceNow change requests according to NBSA ITSM's processes

·       Review and approve relevant purchase requests.

·       Manage team and associated responsibilities such as; task assignment, issue/conflict resolution, project                        planning    with the team, provide guidance (team/project related), prepare and deliver staff appraisals,                      resource on/offboarding, resource access requests

·       Comply with in-office attendance schedule. 

·       Attend meetings in person (i.e. project kick-off meetings, Tokyo management townhall, business visitors,                        company events, etc.)

·       Provide input to the monthly NBST dashboard meetings (collect project status details

·       Ensure the monthly resource report generated by ServiceNow is accurate and take steps necessary to correct it          when action is needed.

·       Produce and deliver presentation communicating summary of EDI projects (completed, current, and future) to            senior Tokyo management team as requested.

·       Manage daily EDI operations

·       Monitor EDI alerts and address as appropriate

·       Request and maintain developer access to Azure in support of GHub

·       Request and maintain user access to BAM (regular or admin rights)

·       Request and maintain user access in GHub database in Azure

·       Troubleshoot GHub issues

·       Work with appropriate team(s) on GHub firewall rules for outbound GHub messages

• Technical proficiency in Electronic Data Interchange (EDI) systems and related
  technologies.
• Leadership and team management skills to effectively guide and support a team of EDI
  specialists.
• Analytical skills to develop and implement strategies for optimizing EDI processes.
• Problem-solving abilities to troubleshoot and resolve EDI-related issues efficiently.
• Knowledge of industry standards and best practices for EDI.
• Strong communication skills to collaborate with internal departments and external
  partners.
• Ability to explain technical information to non-technical stakeholders.
• Bachelor's Degree or equivalent training
• 7+ years of related technical knowledge
• 5+ years of managing a hybrid-remote staff

NYK offers a generous Employee Benefits Package including:

• Medical, Dental, and Vision
• 401k with a company match
• Hybrid Work Schedule
• Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more.

Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.

ADA REQUIREMENTS/PHYSICAL REQUIREMENTS (the following describes physical demands of the typical position)

The employee is primarily seated while performing the duties of the position.  Occasional walking, stooping, filing, lifting or standing is required.  The hands are regularly used to write, type, file, key and handle or feel small controls and objects.  The employee must frequently talk and be able to hear.