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Agent Experience Specialist (Open to Remote)
Bob's Discount Furniture - RI
The Agent Experience Specialist works cross-functionally within Customer Support and across partnering departments to improve the overall agent experience with the direct goal of enhancing customer satisfaction. This role identifies trends, analyzes data, and recommends process and system improvements across agent tools, training, workflows, and platforms (e.g., Zendesk, Bobdesk). This...
Sourcing Manager, Upholstery ( Hybrid - Manchester, CT)
Bob's Discount Furniture - RI
Job Overview We are seeking an experienced and dynamic Sourcing Manager specializing in upholstery to join our team. This is a unique opportunity to be one of the first hires in a newly established sourcing function, where you'll help shape strategy, establish processes, and lead supplier engagement in our case goods category. The ideal candidate thrives in fast-paced environments,...
Outlet Sales and Operations Manager
Bob's Discount Furniture - Warwick, RI
Job Title Retail Outlet Sales and Operations Manager Job Overview As a Retail Outlet Sales and Operations Manager at Bob's Discount Furniture, you'll lead and inspire a team dedicated to optimizing sales, operations, and customer experience within our outlet locations. You'll play a critical role in ensuring merchandise is received, staged, and sold effici...
Bob's Squad Sales Support Associate
Bob's Discount Furniture - Warwick, RI
Job Title Bob's Squad Sales Support Associate Job Overview Join Bob's Discount Furniture as a Bob's Squad Sales Support Associate and be a key part of delivering exceptional support throughout the customer journey. In this omnichannel role, you'll assist guests in person, over the phone, and across digital platforms to ensure a smooth and satisfying shopping expe...
Sales Associate-Guest Experience Specialist
Bob's Discount Furniture - Warwick, RI
Retail Guest Experience Specialists Full-Time and Part-Time Career Opportunities What You'll Bring to Bob's: At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of customer service ability, interpersonal skills, and a passion for helping others. If you en...
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