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Technician, Network Operations (RF)
Intelsat - Rio de Janeiro, RJ, Brazil
What you will do Contribute toward and demonstrate a high level of teamwork. Participate in tool development input to improve customer service delivery. Assist peer team leaders with service documentation and departmental documentation. Provide operational support with a timely and professional response to customer calls and emails.
IT Infrastructure Monitoring Deployment Analyst, Junior - RIO
Intelsat - Rio de Janeiro, RJ, Brazil
IT Infrastructure Monitoring and Deployment Engineer Your role in helping us shape the future: Provide prompt and quality support to IT Operations teams by responding to alerts relating to IT infrastructure and fixing the underlying condition using established standard procedures. Escalating to other teams in IT Operations when their involvement is ...
Senior Salesforce Developer
Intelsat - Rio de Janeiro, RJ, Brazil
Your impact We are seeking a dedicated Senior Salesforce Developer to join our Salesforce development team at our Rio office. This person will work closely with IT lead as well with internal business users to understand their key business drivers and desired functionality and data needs, and then, implement scalable and suitable solutions tha...
Principal, Customer Success Management
Intelsat - Rio de Janeiro, RJ, Brazil
What you will do Support each customer in your portfolio with regular touch points that include KPIs of successful network performance, discussion of trouble tickets and steps taken to resolve them, and keeping executives informed during service-impacting events. Support internal commercial and operations teams to enhance internal business policies...
