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Service Excellence Manager
Valley Bank - New York, NY
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Service Excellence Manager - Brickell
Valley Bank - Miami, FL
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Service Excellence Manager I
Valley Bank - Morris Plains, NJ
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Sr Product Owner- Web Platform
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Own the end-to-end delivery of web initiatives--from strategy to execution, actively managing backlog, writing user stories, and ensuring timely sprint delivery. Define and maintain the product vision, roadmap, and backlog for all web properties and align web initiatives with business goals, marketing strategies, and customer ex...
Sr. Account Manager
Valley Bank - Township of Washington, NJ
Responsibilities include but are not limited to: In addition to participating in credit application process, oversees all aspects of account service team responsibilities including credit processing, documentation review, contract processing, funding and reporting. Manage workflow within team to ensure service level standards are achieved. Structures payments i...
AML Investigator II
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Review and analyze alerts generated by the Bank's electronic monitoring software to make a determination as to whether activity warrants further review. Review and analyze internal AML reports, draw conclusions and make recommendations regarding the need for further investigation. Conduct suspicious activity investigations and d...
Data Scientist
Valley Bank - Morristown, NJ
Responsibilities include, but are not limited to: Interpret business needs and requirements and independently perform analysis and/or build reports and dashboards to meet requirements. Translate analysis findings and technical topics, visualize data to explain results to a non-technical business audience and senior management. Identify new data capabilities to enable ...
Equipment Leasing Sr Tax Accountant - Twp of Washington, NJ
Valley Bank - Township of Washington, NJ
Responsibilities include but are not limited to: Sales & Use Tax: Sales & Use tax preparation and filings for all 50 states, and various county & city jurisdictions (M, Q, A). Responsible for researching tax rates and taxability of various types of lease transactions. Evaluation of customer presented Exemption Certificates. Provide Proof of Sale...
Head of Cloud & Enterprise Infrastructure
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Build best in class technical Platform and Infrastructure solutions on a hybrid Cloud to address requirements for scalability, reliability, security, and performance. Work across geographically dispersed and integrated project teams to develop the strategy, architecture, roadmaps, design, and implementation of Cloud Platform & I...
Lending Specialist
Valley Bank - Tampa, FL
Responsibilities include, but are not limited to: Act as the liaison and primary point of contact with internal and external customers/stakeholders from approval to deal closing, as well as being point of contact for questions, requests, and inquiries during life of loan monitoring/servicing. Manage deal flow pipeline with Relationship Managers and leading the interaction w...
PERSONAL BANKER
Valley Bank - West Caldwell, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Client Service Specialist
Valley Bank - New York, NY
Responsibilities include but are not limited to: Manage the client journey to ensure exceptional services are provided with quick and accurate turnaround times. This would include engaging assigned team on client onboardings for deposit account and treasury services as well escalating research requests. Identify customer needs and take proactive steps to maintain positive expe...
Commercial Business Banker
Valley Bank - Orlando, FL
Responsibilities include but are not limited to: Represents the bank in conducting active prospect and customer business development activities designed to generate new loan, deposit and related business for the line of business, while meeting the Bank's existing and prospective business customer's needs. Manages relationships with business banking clients through service and ...
Corp. Bnkg. Relationship Manager - Tampa, FL
Valley Bank - Tampa, FL
Responsibilities include but are not limited to: Business development with a focus on acquisition of new clients and expanding relationships with existing clients. Respond quickly and effectively on all new business referrals from Senior Management, the branch network or other areas of the bank. Develop network of external referral sources/centers of influence (COI's) in order...
Credit Platform Product Manager
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Create and maintain the multi-year Credit End-to-End Process and Credit Information Systems Technology, Process, and Transformation roadmap along with a strong governance framework. Provide leadership and strategic alignment of our Credit initiatives to ensure optimal workflow, portfolio management, roles and responsibilities as...
