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Bilingual Customer Service Healthcare Representative - Statewide in North Carolina
ResultsCX - NC
Description ResultsCX North Carolina: Even language isn't a barrier to our support! Give me the basics! Our North Carolina Healthcare agents help ResultsCX customers with a wide range of healthcare related inquiries! Calls will include, but are not limited to, detailed reviews and change requests on member insurance plans, healthcare screening or appointme...
Bilingual Customer Service Healthcare Representative - Statewide in Georgia
ResultsCX - GA
Description ResultsCX Georgia: Even language isn't a barrier to our support! Give me the basics! Our Georgia Healthcare agents help ResultsCX customers with a wide range of healthcare related inquiries! Calls will include, but are not limited to, detailed reviews and change requests on member insurance plans, healthcare screening or appointment scheduling,...
Systems Support Specialist - Remote Mexico
ResultsCX - Mexico
Description Systems Support Specialist The Systems Support Specialist will act as an escalation point for client Subject Matter Experts, System Support Specialists act as the primary point of contact for client technical teams. Through a combination of technical investigation and troubleshooting, as well as collaborating with teams across D2L, the Systems Suppor...
Supervisor
ResultsCX - Bengaluru, KA, India
Description Supervisor, Operations Designation : Team Leader – Healthcare Contact Center (Member/Provider Services) Location: Bangalore, India Job Type: Full-Time Shift: Fixed Night Shifts We are looking for an experienced and dynamic Team Leader to manage and guide a team of healthcare contact center executives in our Member/Provider...
Trainer
ResultsCX - Bengaluru, KA, India
Description Job Title: Trainer – Healthcare Voice Process Location: Bangalore, India Job Type: Full-Time Shift: Fixed Night Shifts We are seeking an enthusiastic and skilled Trainer to join our healthcare contact center team in Bangalore. This role is ideal for candidates with excellent voice and communication skills, a passion for training, an...
Supervisor, Operations
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect gr...
Quality Assurance Analyst
ResultsCX - Bengaluru, KA, India
Description Job Title: Quality Analyst – Healthcare Voice Process Location: Bangalore, India Job Type: Full-Time Shift: Fixed Night Shifts We are looking for a detail-oriented and analytical Quality Analyst (QA) to join our healthcare contact center team in Bangalore. The QA will be responsible for monitoring and evaluating the performance of a...
Customer Service Healthcare Representative - Statewide in Texas
ResultsCX - TX
Description Give me the basics! Our Texas Healthcare agents help ResultsCX customers with a wide range of healthcare related inquiries! Calls will include, but are not limited to, detailed reviews and change requests on member insurance plans, healthcare screening or appointment scheduling, assisting members with finding a primary care physician in their network...
WFM Analyst- Planner (Hybrid)
ResultsCX - Plovdiv, Plovdiv Province, Bulgaria
Description WFM Resource Planning Analyst The WFM Resource Planning Analyst provides vision and leadership to the Results organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. The WFM Resource Planning Analyst will support processes to maximize work flow while minimizing causes of client and customer dissatisfaction. <...
IT Solutions Architect
ResultsCX - Remote, Remote, India
Description IT Solutions Architect The IT Solutions Architect is responsible for supporting the organizations computer systems by troubleshooting and resolving errors. When not resolving issues the IT Solutions Architect will assist the IT team by contributing to product development and improving process. In this role you will: Provide prod...
Senior Manager – Process Excellence (Remote)
ResultsCX - Bengaluru, KA, India
Description Senior Manager – Process Excellence About the Role We're looking for a dynamic and results-oriented Senior Manager – Process Excellence with a passion for driving transformation, optimizing operations, and embedding a culture of continuous improvement. This role will serve as a key change agent within the organization, leverag...
Front Desk Associate
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description The Front Desk Associate is the first point of contact for the company and is responsible for promoting a good first impression on all the visitors and callers We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will: Answer and direct calls, greet visitors...
Customer Support Representative - Voice
ResultsCX - Bengaluru, KA, India
Description We are seeking a Patient Support Service Representative (Voice) to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment. What job duties can I expect to perform as...
Sr. Salesforce Administrator
ResultsCX - Bengaluru, KA, India
Description In this role you will: Serve as the primary administrator and subject matter expert for our Salesforce Sales Cloud platform. Customize Salesforce objects, fields, page layouts, record types, workflows, validation rules, and approval processes to support dynamic sales processes. Manage user setup, profiles, permissions, roles, ...
Site IT Administrator
ResultsCX - Pasig, NCR, Philippines
Description The Site IT Administrator supports end-users and infrastructure in the assigned call center, works with Corporate Support team on escalation and resolution of outages, and collaborates with Corporate IT groups involved in IT Projects. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will:
