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Service Excellence Manager
Valley Bank - Boca Raton, FL
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Personal Banker - Brickell
Valley Bank - Miami, FL
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Comm Bnkg Relationship Mgr III
Valley Bank - Fort Lauderdale, FL
Responsibilities include but are not limited to: Business development with a focus on acquisition of new clients and expanding relationships with existing clients. Respond quickly and effectively on all new business referrals from Senior Management, the branch network or other areas of the bank. Develop network of external referral sources/centers of influence (COI's) in order...
Home Loan Consultant
Valley Bank - Miami, FL
Responsibilities include but are not limited to: Originate first and second mortgages. Prequalify customers based on credit criteria. Build relationships with external referral sources. Communicate effectively with customers, referral sources. Manage pipeline of customers through frequent communication methods. Provide high level customer se...
Service Excellence Manager
Valley Bank - Miami, FL
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...