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WFM Analyst- India
ResultsCX - Remote, Remote, India
Description WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and client goals are met. The WFM RPA will support processes to maximize w...
Customer Service Healthcare Representative - Statewide in North Carolina
ResultsCX - NC
Description Give me the basics! Our North Carolina Healthcare agents help ResultsCX customers with a wide range of healthcare related inquiries! Calls will include, but are not limited to, detailed reviews and change requests on member insurance plans, healthcare screening or appointment scheduling, assisting members with finding a primary care physician in thei...
Supervisor, Operations
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect gr...
Supervisor, Operations
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect gr...
Sr. HR Specialist
ResultsCX - TGU, Francisco Morazán Department, Honduras
Description Sr. HR Specialist The Sr. HR Specialist provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. As a ResultsCX Sr. HR Specialist, you will be supporting all ResultsCX employees globally using a variety of resour...
Business Intelligence Analyst- Remote
ResultsCX - Remote, Philippines
Description IT Business Intelligence Analyst – Software Developer The IT Business Analytics – Software Developer will gather, analyze, and compile data needed to identify trends and patterns. Creates data points and dashboards to support the day-to-day operations need. In this role you will: Gather business intelligence data from a variety ...
Front Desk Associate
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description The Front Desk Associate is the first point of contact for the company and is responsible for promoting a good first impression on all the visitors and callers We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will: Answer and direct calls, greet visitors and onsite clients, escort...
Accounting Analyst - Hybrid Bangalore
ResultsCX - Bengaluru, KA, India
Description **Must be willing to work onsite in Bangalore every Tuesday & Thursday** In this role you will: This position is responsible for maintaining the books of accounts as per the GAAP requirements and ensuring compliance with company policies and internal control procedures. This position supports the Record to Report and compliance activities for a...
Manager, Quality Assurance
ResultsCX - Pasig, NCR, Philippines
Description The Quality Assurance Manager ensures that all client goals related to providing monitoring and feedback from transactions, reporting, and management of the Quality Team are met in all of Results' Quality Programs. The incumbent in this position is also responsible for ensuring that assigned Quality Teams from every account/client achieve their weekly goals, p...
Manager, Accounting - Hybrid Bengaluru
ResultsCX - Remote, Remote, India
Description **Must be willing to work onsite in Bangalore every Tuesday & Thursday** The Accounting Manager is responsible for maintaining the books of accounts as per the GAAP requirements and ensuring compliance with company policies and internal control procedures. This position supports the Record to Report and compliance activities for a set of legal entities i...
Instructional Design Specialist
ResultsCX - Pasig, NCR, Philippines
Description Instructional Design Specialist Join our dynamic team as an Instructional Designer, where you'll collaborate closely with our Instructional Design Manager, project partners, and subject matter experts. Together, we'll craft engaging learning modules, comprehensive course maps, and effective instructor-led training guides. But that's not all - you'll ...
Manager, Account Operations
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Account Operations Manager If your idea of customer success is based on a motivation to help others find solutions to their challenges our Account Operations Manager is a role to consider. Our AOM is the key liaison for our clients and internal operations/ support teams in designated call centers. This client services role uses an understanding of ou...
Senior Data Warehouse/Lead Engineer- Remote
ResultsCX - Remote, Remote, India
Description Lead Software Engineer In this role, you will be responsible for creating and maintaining optimal data pipeline architectures for data extraction, transformation, loading (ETL) processes and creating the data models. In this role you will: Design and implement database solutions, including conceptual and logical data models, to ...
VP, Operations
ResultsCX - Lipa, Calabarzon, Philippines
Description Our VP, Operations supports all call center sites in a designated region. You will be tasked with improving site profitability while protecting existing market share and supporting operational performance via managing KPI's and creating a platform for our future growth. In this role you will: Manage a team of Directors to foster teamwork...
Real Time Analyst
ResultsCX - Remote, Philippines
Description Real Time Analyst The Real Time Analyst is responsible for monitoring statistics, staffing adherence, list penetration and client key performance indicators. The Real Time Analyst must take actions to ensure the enterprise achieves its clients and internal bill to pay goals. We expect greater of ourselves... What's Your Greater? Come find it a...
